What are the responsibilities and job description for the Operations Program Manager, Post Ramp Qualification position at Apple?
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Post Ramp Qualification (PRQ) OPM leads the qualification of new components, modules and processes by collaborating closely with engineering to establish timelines, benchmarks, and requirements for qualifying changes to shipping products.
PRQs are pivotal to ensure best-in-class quality products are available to customers on time. A successful PRQ OPM is a leader and facilitator; is dynamic, driven, organized, and detail-oriented; excels in program management; thrives in an ambiguous environment, and is adept at facilitating actions and resolving conflicts. PRQ OPM needs to have a technical background to be able to work with highly skilled engineering teams to identify risks, explore solutions, reach consensus, and execute mitigations as quickly as possible.
The role includes the following main duties:
- Lead and influence cross-functional Engineering and Operations to drive qualification projects
- Coordinate with the Original Equipment Manufacturer (OEM) team in planning and executing builds
- Influence Operations, Quality, and Engineering teams on key decisions and drive cross-functional teams to timely execution of projects.
- Lead all communications, upward and downward through the organization, raising key issues and presenting options for resolution with executive teams.
- Communicate KPI metrics to executive team through Dashboards and reports.
Minimum Qualifications:
3 years of professional experience
Bachelor’s degree in Engineering field
Ability to travel up to ~15%
Preferred Qualifications:
Experience in manufacturing, process engineering, or product development is advantageous
Outstanding interpersonal, multi-tasking, and management skills
Excellent communication skills, both verbal and written
Ability to thrive in an ambiguous environment and tackle complex multidisciplinary projects
Experience with SQL and Tableau for business metrics reporting.
Master's degree considered a plus