Engineering Program Manager, App Store Regulatory, Apple Services Engineering

Apple's App Store is a cultural and economic phenomenon that changed the way people live, work, and play. The engineers and dedicated Program Managers in the App Store continue to innovate the platform, now home to over 1.5 million apps — each created using the team’s own software development kit and related services. All those apps mean the store takes billions of requests from more than 500 million visitors every week, across iOS, macOS, tvOS, iPadOS, and watchOS. To deliver such a rich experience at this scale, Engineering Program Managers partner with the engineers to enable the building of high-performance systems backed up by persistent systemwide A/B testing. And to help people discover apps they love, the team uses machine learning techniques that include natural language processing to develop new algorithms for personalization, search, and recommender systems. In a world where apps have become essential in people’s daily lives, the App Store team has become essential to Apple’s business. This role will drive and deliver both App Store Legal & Regulatory projects as well as Trust & Safety development projects. As an Engineering Program Manager you will work with our engineering, design, and product teams to build experiences that impact millions of users worldwide. We're looking for an individual with a proven track record of shipping complex customer facing projects under demanding timelines. This role will drive App Store feature initiatives, working with a broad cross-functional team to plan, schedule, build and ship the next wave of features supporting App Store customers and developers across Appleʼs platforms. Minimum Qualifications: 5 years of program, project, or product management in software development Experience working on Trust and Safety or legal and regulatory initiatives Experience with developer focused products from kick-off to ship Experience collaborating / leading product launches across product, engineering, program management, legal, analytics, marketing, design and other key stakeholders BS / MS in Computer Science, Engineering, or similar technical field or at least 5 years of comparable experience Preferred Qualifications: Excellent communication skills, including the ability to present complex ideas clearly and persuasively to all levels of an organization Strong facilitation skills (requirements sessions, design meetings, progress and status meetings) with a positive and professional demeanor (you are upbeat, adaptable, and results oriented) 5 years of regulatory and / or Trust & Safety experience 3 years (or more) of experience in product management in software marketplace Background in engineering, computer science, or a related technical field Prior experience in a technical role (eg. software engineering) Strong strategic thinking, problem solving, and logical structuring abilities Experience tackling complicated and impactful product & business problems Demonstrated ability to analyze data and metrics to make informed product and project decisions Experience turning incomplete, conflicting, or ambiguous inputs into solid action plans MBA or advanced degree in a relevant field is a plus