What are the responsibilities and job description for the Content Designer position at Apple?
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The AppleCare Digital team is responsible for delivering world-class customer support experiences that help our customers use and love their products. Across the web, in third party platforms, and within Apple products, the team creates content, solutions, and platforms for our customers to find the support they need when and where they need it.
AppleCare Digital is looking for an experienced Content Designer who is enthusiastic about communication, media and design, with an eye for detail and a blend of creative and technical skills. This position will partner with writers, content developers, producers, strategists and creative leaders to both create and maintain the high quality of visuals used throughout AppleCare’s portfolio.
Description
You will work seamlessly as part of a dedicated team, wholly focused on creating best-in-class content in accordance with project constraints and parameters. You’ll participate on projects that demand both conceptual and functional thinking, partnering with cross-functional teams and leadership effectively to output solutions that actively help our customers self-solve and find discoveries along the way.
","responsibilities":"Act as primary visual creator for assigned content, moving the project from idea into tangible product with expertise and efficiency
Participate in and contribute to ideation conversations with fellow creators and the wider team
Conceptualize, storyboard, design and animate, using varied styles and approaches for deliverables as needed
Meaningfully maintain and evolve the established style guide for the Apple Support brand
Interface with creative leadership regularly to develop solutions that meet Apple standards
Balance multiple projects simultaneously to meet aggressive timelines while maintaining high-quality results
Operate with flexibility, responding swiftly to new information, opinions, and directions to pivot strategically when needed
Preferred Qualifications
4 years in a creative or technical role relating to Apple hardware, software and/or services. In-house Apple or other creative agency experience a plus
Capacity to offer articulate and actionable feedback
Familiarity with related disciplines, such as photography, videography, and UI/UX design
Understanding of production needs, expectations and turnaround
Possesses a keen ability to create work under minimal supervision
Basic to intermediate knowledge of coding and template scripting
Video post-production and live action production experience strongly preferred but not required
Minimum Qualifications
BA/BFA degree in Graphic Design, Motion Graphics, UI/UX Design, or other related field of study, with 8 years of applicable experience
Minimum of 5 years of experience in motion design / graphic design, compositing, tracking and special effects, storyboarding, shooting and post, and all related production workflows
Extensive experience with Adobe Create Suite and Sketch
Expert storytelling skills through the lens of graphic design
Meticulous attention to detail, with a drive for perfection down to the last pixel
Strict adherence to and embracing of a style guide
Proven skills in visual communication and design
Flexibility and resilience through multiple feedback rounds
Passion for and experience with UI accurate content creation
Strong verbal and written communication skills
Ability to thrive in a challenging, fast-paced workspace
Deep experience with industry standard media-based software
Excellence in file organization and folder management
Has a collaborative spirit, with an understanding that projects are commonly shared endeavors and that good ideas come from every direction
Robust design portfolio required
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .