Full-Time Bookkeeper

This position will work Monday through Friday on a rotating schedule to include a Friday night until 6 pm and a Saturday from 7:30 am to 12 pm every four weeks.

Job Summary:

A Bookkeeper is responsible for investigating and correcting problems with customer accounts and transactions. This position operates Branch Capture to process proof and balance transactions. This position must assist both internal and external customers with all account inquiries. This position includes involvement in a wide range of duties related to all account and transaction types.

Duties/Responsibilities:

• Interact with other personnel, customers and vendors when necessary.
• Help customers with balancing of their account or any other checking account problems they may have.
• Perform accurate daily data entry.
• Post and process general ledger entries.
• Maintain daily procedures to ensure the general ledger accounts are in balance.
• Process Bond entries.
• Scan documents as they are processed through Branch Capture. Monitor and enter any necessary missing information and transmit balanced batches. Balance all over the counter work as a Proof Operator.
• Trouble shoot Branch Capture issues, helping branches solve problems when they arise.
• Balance Mobile Capture.
• Balance all merchant remote capture deposits.
• Notify tellers or customers of corrections of transactions.
• Handle telephone inquiries from customers and other employees.
• Enter on-line telephone transfers.
• Interface third-party files (ACH, Internet Banking, ATM, Fed Cash Letters) into the core system.
• Review daily reports for accuracy.
• Respond to resolve origination issues in a timely fashion.
• Respond to all Social Security Administration requests.
• Perform research to comply with subpoenas or upon customer requests.
• Manage repos including balancing sweep accounts to assure adequate pledging.
• Respond to resolve check, ATM/debit card and ACH fraud issues in a timely fashion.
• Process stop payment orders.
• Check for proper endorsements, forgeries, encoding errors, etc.
• Comply with all regulations, policies and procedures related to position, including but not limited to BSA/AML.
• Maintain confidentiality of customer and bank information.

Required Skills/Abilities:

• Excellent customer service skills.
• The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with Bank exposure to loss or fraud.
• Excellent mathematical skills.
• In-depth knowledge of all bank products, policies and procedures.
• Ability to work in a fast-paced environment.
• Ability to work well under pressure.
• High degree of accuracy.
• Strong communication skills.
• Strong organizational skills.
• Ability to complete training to obtain knowledge of various federal regulations and bookkeeper roles and responsibilities relating to each regulation.

Education and Experience:

• High school diploma or general education degree (GED); or 1 year of related experience and/or training; or the equivalent combination of education and experience.

Physical Requirements:

• Prolonged periods sitting at a desk, working on a computer, and answering phones.
• Must be able to lift 25 pounds at a time.

EEO:

Apple River State Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.