What are the responsibilities and job description for the Lincoln Priority Service Advisor position at Apple Lincoln Apple Valley?
Automotive Lincoln Priority Service Advisor
Company: Apple Autos (Top Minnesota Workplace)
Compensation: $42k-$70k
Are you looking for a company that Supports You and Your Family, Encourages You to Make a Difference, and Helps Champion Your Lifelong Journey? Then you need to look at Apple Autos.
Apple Autos is an 6-brand, 7 location automotive company founded on the belief that people come before profit. Our Vision is to be Famous for Extraordinary Customer Experiences with People who are Empowered to Create Growth and Loyalty for a Lifetime.
Apple Lincoln Apple Valley is seeking a highly motivated and customer-focused Lincoln Priority Service Advisor to join our team. As a key point of contact between customers and the service department, you will ensure an exceptional service experience while maintaining efficiency and professionalism. Our dealership has been rated a Top Minnesota Workplace in the Star Tribune for the last 6 years, and we’re looking to add a passionate problem-solver to our winning team and help us continue a legacy of excellence. Apple Autos believes in The Value of our people and The Value of ongoing improvement therefore we offer training programs, tuition reimbursement, and career growth and development opportunities.
What You’ll Do
- Greet customers and assess their vehicle service needs.
- Provide accurate service recommendations and estimates.
- Coordinate with technicians to ensure timely vehicle repairs.
- Keep customers informed about the status of their vehicles.
- Review and explain repair orders and service charges.
- Ensure customer satisfaction and resolve any service concerns.
- Maintain Lincoln's high standards for luxury service experiences.
- Promote additional services or maintenance when necessary.
Qualifications:
- Previous experience as a Service Advisor in an automotive dealership
- Strong customer service and communication skills.
- Ability to multitask in a fast-paced environment.
- Knowledge of automotive repair and maintenance procedures.
- Valid driver’s license with a clean driving record.
- Regularly required to:
- Sit, stand and walk
- Use hands and arms to handle, feel, or reach
- Speak and hear
- Use close vision abilities
- Operate a vehicle with a valid driver’s license
- Occasionally, required to:
- Lift or move up to 50 lbs
- Stoop, kneel, crouch, or crawl
- Noise Level: Low to moderate
Benefits
- Competitive Pay
- Flexible Working Hours
- Advancement Opportunities
- Professional and Respectful Work Environment
- Medical, Vision, Dental, Health Savings Account, Flexible Spending Account
- Company Paid Life Insurance along with Voluntary Life and Disability
- Health Club Reimbursement
- Paid Paternity/Maternity Leave
- New and Used Vehicle, Parts, and Service Discounts
- Vacation, Holiday, Volunteer Time Off
- 401k with a Company Matching Contribution
- Employee Assistance programs
Why Work for Apple Autos
- We strive to make a positive impact in our world, you will get the opportunity to give back.
- Internal promotions, we offer our employees the opportunity to internally advance.
- We encourage teamwork, positivity, and kindness.
- Learning and development programs are available
- We empower our employees to do what is best for our customers, and other employees
- Continually giving back to our employees for all of their hard work that does not go unnoticed. We offer a variety of fun events to say thank you to our most important assets, our amazing employees.
- Ranked Top workplaces in MN (2020,2021,2022)
EEO Statement:
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $42,000 - $70,000
