What are the responsibilities and job description for the Insurance Customer Service Representative position at Apple Insurance Agency & Planning?
The Insurance Customer Service Representative plays a vital role in supporting clients by addressing their inquiries and concerns related to insurance products and services. This role requires effective communication skills and a commitment to delivering excellent customer service to ensure customer satisfaction and retention.
Responsibilities
- Provide timely and accurate responses to customer inquiries
- Assist customers with policy details, claims, and billing questions
- Maintain detailed records of customer interactions
- Resolve customer issues efficiently and professionally
- Collaborate with internal teams to support customer needs
Preferred Qualifications
- 1 years of experience in customer service
Family run business since 1981
Salary : $18