What are the responsibilities and job description for the Automotive Mobile Service Coordinator position at Apple Ford Apple Valley?
Mobile Service Coordinator
Company: Apple Autos (Top Minnesota Workplace)
Compensation:$22.00 - $26.00 based on experience
Are you looking for a company that Supports You and Your Career Goals, Encourages You to Make a Difference, and helps you Champion Your Lifelong Journey? Then you need to look at Apple Autos.
Apple Autos is a 6-brand, 7 location automotive company founded on the belief that people come before profit. Our Vision is to be Famous for Extraordinary Customer Experiences with People who are Empowered to Create Growth and Loyalty for a Lifetime.
As a Mobile Service Coordinator, you’ll be the key connection between our customers, mobile service technicians, and dealership teams. You’ll oversee daily scheduling, logistics, and communication to ensure Apple Autos’ mobile service experience exceeds expectations. This position combines operational excellence, customer care, and leadership — perfect for someone who thrives in a fast-paced environment and enjoys helping people.
Apple Autos believes in The Value of our people and The Value of ongoing improvement therefore we offer training programs, scholarships, tuition reimbursement, and career growth and development opportunities.
What will you do:
- Coordinate and schedule mobile service appointments across multiple Apple Autos locations
- Communicate clearly with customers to confirm services, timelines, and expectations
- Support mobile technicians by ensuring they have the right parts, tools, and information for each job
- Monitor workflow and dispatch efficiency, adjusting as needed to meet daily goals
- Partner with Service Managers and Advisors to align processes with dealership operations
- Maintain accurate service records, appointment logs, and follow-up documentation
- Represent Apple Autos’ brand promises in every customer and team interaction
What we are looking for:
- Proven experience in dealership service operations, preferably as a Service Advisor, Dispatcher, or Coordinator
- Strong organizational and communication skills — detail-oriented, yet people-focused
- A leadership mindset: proactive, adaptable, and able to motivate others
- Customer-first attitude with a commitment to delivering excellence
- Working knowledge of dealership management systems is a plus
Benefits
- Competitive Pay
- Flexible Working Hours
- Advancement Opportunities
- Scholarships, Tuition Reimbursement, Growth and Development Plans
- Professional and Respectful Work Environment
- Medical, Vision, Dental, Health Savings Account, Flexible Spending Account
- Company Paid Life Insurance along with Voluntary Life and Disability
- Health Club Reimbursement
- New and Used Vehicle, Parts, and Service Discounts
- Vacation, Holiday, Volunteer Time Off
- 401k with a Company Matching Contribution
- Employee Assistance programs
Why Work for Apple Autos
- We strive to make a positive impact on our world; you will get the opportunity to give back.
- Internal promotions, we offer our employees the opportunity to advance internally.
- We encourage teamwork, positivity, and kindness.
- Learning and development programs are available.
- We empower our employees to do what is best for our customers, and other employees.
- Continually giving back to our employees for all their hard work that does not go unnoticed. We offer a variety of fun events to say thank you to our most important assets, our amazing employees.
EEO Statement:
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $22 - $26