What are the responsibilities and job description for the Experienced Main Lane Service Advisor position at Apple Chrysler Dodge Jeep Ram?
Chrysler Dodge Jeep Ram has an immediate opening for a full-time Main Lane Service Advisor. As a Main Lane Service Advisor, you will specialize in warranty repairs, recalls, writing up diagnosis repairs, and maintenance items. The ideal candidate will have strong customer service orientation and the ability to work as a team.
Responsibilities:
- Greet customers, obtain customer and vehicle data
- Determine nature of desired service and/or complaint. Consult vehicle file. Promote the sales of labor, parts, and accessories
- Write clear and precise repair instructions on the repair order for the technician
- Provide estimate for labor and parts. If cost of service cannot be established during reception, leave open and contact customer for approval
- Establish method of payment when writing up the repair order with the customer, also time promised. Obtain customer’s signature on RO
- Utilizes Main Lane processes and policies to ensure customer satisfaction and efficient and effective service operations
- Responsible for other duties assigned and/or required by business needs
Qualifications:
- Previous light duty repair and maintenance preferred, but not required
- Valid driver’s license and ability to pass pre-employment drug test and background check
- Ability to utilize physical and manual dexterity
- Professional attitude and appearance
- Basic computer skills
- Ability to handle pressure
We offer
- Medical, Dental, Company Paid Life along with Voluntary Life and Disability
- 401K with a Company Matching Contribution
- Vacation and Holiday Pay
- Paid Paternity/Maternity Leave
- Company Paid Life
- Advancement opportunities
- Professional and respectful work environment
If you want to be part of a great automotive team, please apply today!
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