Expeditor

Apple Canyon Lake Property Owners Association

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Expeditor

REPORTS TO: Dining Room Supervisor

CLASSIFICATION: Non-exempt

POSITION SUMMARY: The mission of the Apple Canyon Lake Property Owners Association is to bring a superior level of service to the local community, ensuring that members and guests have a exceptional lake living experience that will not only encourage return visits, but generate excitement and, ultimately, increase pride in property ownership and property values. The Food & Beverage Team is the front line to deliver this experience, whether its through the Pro Shop, the Marina, or the Cove Dining.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• Quality Control: Inspect plates for proper plating, garnishes, and temperature before they go to the dining room.
• Order Management: Organize tickets, prioritize dishes, and pace the meal so that every guest at a table receives their food at the same time.
• Liaison: Act as the primary communication hub between front-of-house (servers/hosts) and back-of-house (line cooks/chefs).
• Timing: Coordinate with cooks to ensure appetizers, entrees, and desserts are fired at the appropriate times.
• Sanitation: Ensure the expo station is clean, safe, and compliant with health regulations.
• Multitasking: Ability to manage dozens of complex tickets simultaneously without losing track of details.
• Clear Communication: Must be loud, assertive, and concise when calling out orders or relaying table modifications to the kitchen.
• Stress Management: Must remain calm, organized, and focused in a fast-paced, high-pressure environment

Education:

• High school or GED

Working Conditions:

• The majority of the work will be performed, standing, or walking. Work involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises. Work environment involves minimal exposure to physical risks, such as dangerous equipment or chemicals.

General Notice:

• This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does state or imply that these are duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modifications to reasonably accommodate individuals with disability.

This position description does not constitute an employment agreement between the Association and employee and is subject to change by the employer as needs of the Association and requirements of the position change.