DevOps Engineer II

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

As a DevOps Engineer, you will be a valuable member of our Federal Customer Success team, contributing to the operation and scaling of the Appian platform for our clients. You will be developing expertise in Appian platform management and gaining experience in supporting business process applications. You will interact with customers to provide technical support.

This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian. While working in-person with customers is our main priority, we also believe the office environment enables more opportunities to celebrate wins, collaborate effectively, and build strong relationships across teams.

Responsibilities

• Participate in the installation, operation, and scaling of the Appian platform.
• Develop expertise in Appian technical skills and apply them to support customer environments.
• Provide exceptional customer interaction (verbal and written) with increasing independence.
• Gain experience in systems administration (e.g., Linux, Windows) with IaaS Solutions (e.g., Amazon Web Services, Google Compute Engine, or Microsoft Azure)2 . Experience with administering and managing an on-prem installation of an Appian environment is a plus
• Administer one or more RDMS platforms (e.g., MySql, Oracle, DB2, SQL Server, Postgres, MariaDB) with increasing independence.
• Utilize programming/scripting skills (e.g., Java, Javascript, BASH, Perl, Ruby, C#, PHP) to support platform operations.
• Develop an understanding of business processes within our clients' industries.
• Exposure to Kubernetes is a plus
  
  

Basic Qualifications

• Bachelor’s degree in any Engineering discipline, Computer Science, Mathematics, Information Technology, or similar field.
• Approximately 2-4 years of experience in IT systems administration, building, maintaining, scripting, patching, & managing hosts, databases, and interconnected Cloud services.
• US Citizenship - candidates being considered for Public Sector roles must be a U.S. citizen and be able to obtain and maintain a security clearance (level may vary).
• CompTIA Security certification required prior to or directly following onboarding.
  
  

Tools and Resources

• Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
• Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
• Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
  
  

Benefits

Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.

About Appian

Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]

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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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