What are the responsibilities and job description for the Product Manager position at Appfrontier?
Remote-Must have Salesforce experience. Chargent, the leader in Salesforce payments and one of the top 20 highest rated apps on Salesforce AppExchange, is looking to expand its product and engineering team. Be part of a team delivering innovations that customers rave about. Bring your experience with Salesforce CRM and the payments industry to a company that will value you and your work. Our team works from home and sees only limited travel. We want you to have a great work-life balance. The team at Chargent has been the leading payment application for the Salesforce ecosystem since 2008. Our team loves to support our customers while enjoying rapid growth at our company. We are headquartered in San Francisco. The team however is distributed, most of us work from home in California, Nevada, Michigan and Ohio. We provide a stipend to ensure your home office is comfortable and helps you stay focused!Job DescriptionAs a leader on the AppFrontier product team you’ll report directly to the President of Product and collaborate daily with the entire AppFrontier team. Your primary focus will be improving the Chargent suite of products to be the easiest to use, most extensible payments application on the AppExchange. Your focus on ease of use and flexibility will lead to businesses saving time and lowering expenses.Product Management ResponsibilitiesProduct StrategyWrite specs and user stories, create simple wireframes, prototypes, test plans, release checklists. Communicate functionality and incorporate feedback. Rinse and repeat.Create preliminary design concepts and work with engineering to implement and iterate.Manage strategic projects for the companyWork closely with the engineers to ensure an end product that exceeds customer expectationsProduce release notes for each major releaseUAT for all new features each releaseGather customer needs from direct customer discussions as well as interfacing with the customer support teamImprove product processes and infrastructureWork with product team on customer update / release management best practicesIdentify problems with customer adoption and develop intervention techniques using resources across the whole teamWork closely with customers to ensure they are leveraging all available Chargent features and resourcesDeliver a high level of personal support that generates positive customer experiences (and AppExchange Reviews)Develop relationships with engineers, marketers, and customer support team members to achieve goals.Always improving, our work is never done.Requirements3 years experience with Salesforce CRMExperience with ProductboardStrong technical skillsExperience building internet technologies and SaaS products.Demonstrated ability to gather user requirements from a number of sources and build a compelling product vision.Insatiable curiosity and a drive to build the right product for the right users.Solid written and oral communication skills.A passion for building exceptional products that customers love.Experience with the full Software Development Lifecycle (SDLC): Product Requirements Documents (PRD), User Stories, Acceptance Criteria, User Acceptance Testing (UAT), Sprint Demos, Release Notes, and User Documentation.Ability to prioritize, multi-task, and perform effectively under pressureNice to HavesExperience with Accounting and Billing systemsExperience with the payment processing industrySalesforce Certified AdministratorSalesforce Certified Advanced AdministratorSalesforce Developer CertificationBachelor’s DegreeBenefitsHealth, Dental, & Vision InsurancePaid Holidays401k (Via Betterment)Work from home (or anywhere with wifi!)Flexible SchedulesAnnual Company Trip (Learn more in this video)Home office improvement stipendInternet Access & Cell Phone ReimbursementAutomatic yearly cost of living salary adjustmentBonus ProgramDiversity & InclusionAt AppFrontier LLC, the makers of Chargent, we are an equal opportunity employer who values diversity. Equality is core to how we run our business. We believe that equality and diversity make us a better company, it also helps our customers be more successful. We respect and value employees from all backgrounds, and we thrive as a result. We are committed to making an impact on our community. AppFrontier is part of the Salesforce 1% Pledge, and provides donations and discounted products to hundreds of nonprofit organizations.
Salary : $100,000 - $110,000