What are the responsibilities and job description for the Sr. Revenue Operations Manager position at AppFolio?
Description
AppFolio is more than a company. We’re a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves.
We are seeking a highly motivated, strategic, and operationally-minded Revenue Operations Manager to partner directly with our Chief Revenue Officer (CRO). This is a pivotal role that will act as a force multiplier for the CRO, ensuring the effective execution of our go-to-market strategy, driving cross-functional alignment, and managing the strategic priorities of the Revenue organization. This is a high impact role designed for experienced operations who want to deepen their career in revenue strategy and operations. The ideal candidate will be a trusted advisor and thought partner to the CRO, possessing a keen understanding of the SaaS business model, and the ability to navigate complex organizational dynamics with grace and influence.
Your Impact
The compensation that we reasonably expect to pay for this role is: $152,000.00 - $190,000.00 [base pay]. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate’s skills, education, experience, and internal equity.
Please note that compensation is just one aspect of a comprehensive Total Rewards package. The compensation range listed here does not include additional benefits or any discretionary bonuses you may be eligible for based on your role and/or employment type.
Regular full-time employees are eligible for benefits -see here.
About AppFolio
AppFolio is the technology leader powering the future of the real estate industry. Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit appfolio.com.
Why AppFolio
Grow | We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.
Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.
Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.
Connect | We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.
Paddle as One.
Learn more at appfolio.com/company/careers
Statement of Equal Opportunity
At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at AppFolio.
AppFolio is more than a company. We’re a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves.
We are seeking a highly motivated, strategic, and operationally-minded Revenue Operations Manager to partner directly with our Chief Revenue Officer (CRO). This is a pivotal role that will act as a force multiplier for the CRO, ensuring the effective execution of our go-to-market strategy, driving cross-functional alignment, and managing the strategic priorities of the Revenue organization. This is a high impact role designed for experienced operations who want to deepen their career in revenue strategy and operations. The ideal candidate will be a trusted advisor and thought partner to the CRO, possessing a keen understanding of the SaaS business model, and the ability to navigate complex organizational dynamics with grace and influence.
Your Impact
- Internal & External Representation: Prepare and support the CRO for key internal and external engagements, including board presentations, customer meetings, and industry events.
- Meeting Management & Communication: Own the agenda, content, and follow-up for key leadership meetings, including CRO staff meetings, QBRs, and executive-level presentations. Ensure clear communication of decisions, action items, and strategic updates to the broader Revenue team.
- Operational Excellence & Execution: Partner with Revenue Leadership Team to define, track, and operationalize key strategic initiatives. This includes supporting the annual planning process, quarterly business reviews (QBRs), and ongoing performance management.
- Cross-Functional Alignment: Act as a central hub for communication and collaboration between the Revenue organization and other departments, including Marketing, Product, Finance, and Legal. Ensure strategic alignment and effective execution of company-wide initiatives that impact revenue.
- Financial Budget Alignment - Manage the Revenue organization's annual and quarterly financial budget, which supports a 700-person cross-functional team. This involves allocating funds across various business units to ensure strategic alignment with go-to-market priorities and rigorously tracking actual expenditures against budget targets.
- Special Projects & Initiatives: Lead and execute high-priority, ad-hoc projects on behalf of the CRO. This could range from market analysis and competitive intelligence to organizational design and change management.
- 10 years of professional experience, with at least 5 years in the SaaS industry
- Solid operational background is essential. Experience in a business operations, strategy, or similar high-impact, cross-functional role is highly preferred.
- Proven experience as a Chief of Staff or similar role is a significant advantage.
- Strong understanding of the end-to-end go-to-market process in a B2B SaaS environment, including sales, marketing, customer success, and revenue operations.
- Exceptional project management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
- Outstanding communication and presentation skills, with the ability to distill complex information into clear, concise, and compelling narratives.
- High degree of emotional intelligence and the ability to build trust and influence across all levels of the organization.
- Comfortable with ambiguity and able to operate with a high level of autonomy.
- Bachelor's degree is required; MBA or other advanced degree is a plus.
The compensation that we reasonably expect to pay for this role is: $152,000.00 - $190,000.00 [base pay]. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate’s skills, education, experience, and internal equity.
Please note that compensation is just one aspect of a comprehensive Total Rewards package. The compensation range listed here does not include additional benefits or any discretionary bonuses you may be eligible for based on your role and/or employment type.
Regular full-time employees are eligible for benefits -see here.
About AppFolio
AppFolio is the technology leader powering the future of the real estate industry. Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit appfolio.com.
Why AppFolio
Grow | We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.
Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.
Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.
Connect | We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.
Paddle as One.
Learn more at appfolio.com/company/careers
Statement of Equal Opportunity
At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at AppFolio.
Salary : $152,000 - $190,000