Server Assistant

About Appellation

Born from the elegant merger of the culinary and hospitality worlds, Appellation is much more than a typical hotel company. Inspired by its name, this new hotel brand brings together the best of local elements in a new way: a hotel collection powered by people, connected by food, and defined by place—all designed to celebrate its destinations’ culture, community, and craftsmanship. Developed by visionary co-founders Charlie Palmer, one of America’s best-known, award-winning chefs and pioneer in the American hotel-restaurant model, and Christopher Hunsberger, a 30-year veteran of Four Seasons Hotels and Resorts and its former president of North Americas. Join Appellation as its first hotels and resorts take root in 2025.?

Overview of Position:

The Server Assistant supports the service team by ensuring a clean, organized, and efficient dining environment. Responsibilities include clearing and resetting tables, assisting with food running, and supporting guest service throughout the shift. This is a non-exempt, hourly role that complies with California wage and hour laws and may participate in a valid tip pool if the employer has one in place.

Primary Duties and Responsibilities:

Guest Support & Table Maintenance

• Clear and clean tables promptly after guests depart.
• Reset tables in accordance with restaurant standards.
• Maintain cleanliness in the dining room, service stations, and restrooms.

Service Assistance

• Deliver water, bread, condiments, or utensils to guests as needed.
• Assist servers in delivering food and beverages to tables.
• Respond to guest requests in a courteous and prompt manner.

Team Collaboration

• Assist with restocking silverware, glassware, and service stations.
• Support host, server, and kitchen teams during peak periods.
• Communicate guest needs and issues to servers or management promptly.

Compliance & Safety

• Follow all food safety and sanitation procedures as required by local and state health regulations.
• Report any unsafe conditions or guest incidents to management.
• Comply with California labor laws, including:
• Meal and rest periods.
• Accurate timekeeping.
• Proper hygiene and safety standards.

Skills & Qualifications:

• Prior experience in a restaurant or hospitality setting preferred, but not required.
• Friendly, professional demeanor and strong work ethic.
• Ability to multitask and remain organized under pressure.
• Able to follow directions and work as part of a team.
• Must be at least 16 years old (18 if operating certain equipment).
• Must possess or obtain a California Responsible Beverage Service (RBS) Certification if serving alcohol (required as of 2022).
• Under California Food Handler Card Law (SB 602), server assistants must have a valid California Food Handler Card within 30 days of hire.

Working Conditions:

• Frequent walking, standing, bending, and lifting.
• Must be able to lift up to 25 lbs and occasionally carry trays or bus tubs.
• Exposure to cleaning supplies, kitchen heat, and busy dining room environments.
• Availability for evenings, weekends, and holidays is required.

Compensation & Classification:

• Non-exempt, hourly position.
• Paid at or above the California minimum wage (state or local rate applies).
• Eligible for overtime pay, meal/rest period premiums, and participates in the tip pool.

Essential Functions:

To perform the duties and requirements for this job, you must have the following physical abilities:

• Sit and stand for extended periods of time, walk up and down stairs
• Enter data into a computer terminal, operate standard office equipment, and use telephone
• See and read a computer screen and printed matter with or without vision aids
• Hear and understand speech at normal levels and on the telephone
• Speak so that others may understand at normal levels and on the telephone
• Constant: sitting, standing and repetitive use of hands, arms, and legs
• Frequent: typing, use of mouse, bending of neck, climbing stairs
• Occasional: twisting of neck

You must have the ability to lift up to 25 pounds, bend, stoop, and reach; lift and carry equipment and supplies; walking daily up and down the stairs and sitting for periods up to 4 hours and the ability to work in a fast-paced environment with or without reasonable accommodations.