What are the responsibilities and job description for the Counter Sales position at Appalachian Tire Products, Inc?
Counter Sales
Responsibilities
- Greet customers at the counter and identify tire and service needs
- Look up tires and services in MaddenCo
- Quote prices, explain options (warranty, brands, road hazard)
- Process payments
- Schedule customer vehicle work with the shop
- Handle returns, exchanges, and warranty claims
- Answer phone calls and email inquiries
- Maintain showroom appearance
- Handle national account billing
- Process accounts payable (stamping invoices for approval)
- Stamp receivings (tires received in)
- Handle incoming and outgoing mail
- Backup the counter and store operations when needed
- Computer literacy required
- Other duties as assigned
Expectations
- Friendly, knowledgeable customer interactions
- Accurate pricing and product information
- Convert quotes to sales at expected rates
- No PCI violations; never handle customer card data outside the POS
- Computer literacy
- Discretion with employee and customer information
Pay & Benefits
- Competitive hourly pay based on experience
- overtime and bonus opportunities available
- Medical, dental, vision insurance
- Paid time off
- 401(k) with company with company match
Salary : $13 - $15