What are the responsibilities and job description for the Admissions Clerk position at Appalachian Regional Healthcare (ARH)?
Overview
The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients.
Responsibilities
Education
The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients.
Responsibilities
- Serves as general receptionist for the hospital, greeting patients and visitors in person or by phone in a courteous manner.
- Provides general information concerning the hospital and/or patient's condition in accordance with hospital guidelines and secures signatures on documents if required.
- Operates communication system placing and answering telephone calls, paging or contacting staff, and keeping appropriate records and assists in locating patient's families.
- Determines patient's needs by admitting to hospital or referring to appropriate facility and escorts patient to proper area or arranges for transportation.
- Maintains a roster of inpatients by names, bed number, and religious preference, reporting daily on admissions and discharges; maintains elective admission schedule and contacts patients when rooms are available.
- Prepares all necessary records relating to admission, payment, and discharge of patient.
- Pulls patient charts, maintains appointment schedules, handles money, retains custody of hospital keys as required.
- May assist patients in and out of vehicles.
- Operates various office equipment.
- Performs cashier duties; e.g. receipts of payment and issuance of receipts.
- Performs other related duties as assigned.
Education
- High School Diploma or GED equivalent required.
- Experience in dealing with the public preferred.
- Three (3) to six (6) months of on-the-job training required to attain proficiency in the performance of assigned duties and responsibilities.
- Must operate routine office equipment, including but not limited to:
- Postage meter
- Typewriter
- Display terminal and terminal printer
- Adding machine
- Copy machine
- Fax machine
- Medifax machine
- Communication systems
- Must type a minimum of thirty (30) words per minute accurately.
- Ability to interact professionally and effectively with the public.
- Ability to communicate effectively both verbally and in writing.
- Ability to maintain accurate records and documentation.
- Knowledge of general clerical and office procedures.
- Ability to work efficiently in a fast-paced environment while maintaining accuracy and professionalism.