What are the responsibilities and job description for the SVP, Service Line Operations position at Appalachian Regional Healthcare, Inc.?
SVP, Service Line Operations
Requisition ID
2026-38315
Category
Business Professional
Job Locations
US-KY-Lexington
Community
Leadership & Human Resources
Posted Date
5/26/2026
Position Type
Regular Full-Time
Department
Senior Leadership
Shift
Day Shift
Facility/Process Level : Location
US-KY-Lexington
Requisition Post Information* : External Company Name
Appalachian Regional Healthcare, Inc.
Requisition Post Information* : External Company URL
www.arh.org
Facility/Process Level : Postal Code
40505
Facility/Process Level : Address
2260 Executive Drive
Qualifications:
Education
• Bachelor’s Degree in Healthcare Administration, Business Administration, or related field required.
• Master’s Degree in Healthcare Administration, Business Administration, Public Health, or related field preferred.
Minimum Work Experience
• Minimum seven (7) years progressive experience in healthcare leadership required
• Experience leading hospital operations, service line operations, physician integration, or clinical growth initiatives required
• Demonstrated experience leading large-scale operational improvement or organizational growth initiatives across multiple facilities preferred.
Required Skills, Knowledge, and Abilities
• Strong knowledge of healthcare operations, physician integration, and service line development.
• Strong operational, financial, and analytical leadership skills.
• Ability to lead complex organizational initiatives across multiple hospitals and departments in a complex Union environment.
• Experience building operational structures, governance models, and scalable clinical programs.
• Strong communication, collaboration, and relationship management skills.
• Ability to work effectively with physicians, executive leadership, operational leaders, and external stakeholders.
• Experience driving operational improvement, growth initiatives, and performance accountability.
• Knowledge of regulatory and accreditation requirements impacting hospital operations and clinical services.
Responsibilities:
· Provides executive leadership for the operational development, integration, and growth of clinical service lines across the ARH system.
· Leads the operational implementation of service line initiatives designed to improve volumes, patient access, physician alignment, market growth, and operational performance.
· Oversees the development and operational structure of assigned service lines including, but not limited to, Orthopedics, Women’s Services, Cardiology, and additional strategic clinical programs.
· Builds scalable operational leadership structures and governance models to support long-term service line growth and organizational sustainability.
· Partners with executive leadership, physicians, nursing leadership, and hospital operations teams to support coordinated, integrated service delivery across the system.
· Collaborates with physician leadership and medical staff to support physician engagement, program development, recruitment initiatives, and operational alignment efforts.
· Supports the establishment of service line leadership infrastructure including operational leadership roles, dyad leadership models, physician partnerships, and program oversight structures.
· Identifies opportunities to improve operational efficiency, throughput, coordination of care, patient experience, and overall service line performance across multiple facilities.
· Partners with Finance, Operations, Marketing, Physician Services, and Business Development teams to support operational growth initiatives and service expansion opportunities.
· Oversees service line operational performance through the development and monitoring of key performance indicators, operational benchmarks, productivity measures, and quality outcomes.
· Supports operational planning associated with capital investments, technology implementation, program expansion, workforce planning, and facility growth initiatives.
· Drives operational standardization and process improvement efforts to reduce variation and improve consistency across clinical programs and facilities.
· Ensures assigned service line operations maintain compliance with all applicable regulatory, accreditation, and organizational standards.
· Promotes a culture aligned with ARH values focused on collaboration, innovation, accountability, service excellence, operational performance, and organizational growth.
· Participates in executive leadership initiatives, strategic operational planning activities, organizational committees, and special projects as assigned.
· Performs other duties as assigned in support of ARH operational and strategic objectives.