What are the responsibilities and job description for the Communications Rep Associate - Communications Rep position at Appalachian Power Company?
Job Posting End Date
06-12-2026Please note the job posting will close on the day before the posting end date.
Job Summary
With close supervision, utilizes communications knowledge to provide general support in all areas of communications for assigned business units/operating companies, with particular emphasis in the areas of social media and internal communications. Communicates, administers, and implements communications related programs, policies, and procedures.Job Description
Communications Rep Associate (SP20-04)
What you’ll do:
Essential Job Functions & Tasks
- Provide a range of communications support, including internal communications and media relations, to assigned business unit/operating company.
- Monitor operating company social media conversations, including those on Facebook and Twitter, and coordinate engagement/response to those conversations with members of the Communication team.
- Gather media data, including social media posts, news postings, and industry articles, to provide operating company leadership and employees feedback on customer and industry conversations and issues.
- Provide support to corporate branding through familiarity and support of corporate identity standards in printed and electronic communications.
What we’re looking for:
Education requirements are listed below:
- Bachelor's degree in journalism, advertising, communications, public relations, or related degree.
Other preferences:
- Physical demand level is Sedentary
- Strong written and oral communications and relationship-building skills.
- Strong writing and editing skills, creative design skills, and social media competency, as well as presenting their work to others. 3. Ability to work independently and part of a team, quickly and creatively under tight deadlines.
- Ability to contribute to work and projects and coordinate with multiple departments.
- Experience in digital communications, including social media engagement, preferred.
- Internship experience in communications, journalism, public relations or marketing preferred.
- Ability to collaborate and manage small projects successfully with attention to time, budget, and resources.
- This is a culture of high involvement and agility where employees collaborate to foster mutual care for one another and demonstrate a shared commitment to common goals.
- Candidates are focused on building brand image and value in the marketplace and are resilient contributors.
Communications Rep(SP20-05)
What you’ll do:
Essential Job Functions & Tasks
- Participates and assists in the development and administration of moderately complex communications assignments.
- Provide a range of communications support (media relations, community relations, internal communications, public relations, social media, script writing, video editing, etc.) to assigned business units/operating companies.
- Provides support to corporate branding and advertising effort through familiarity and support of corporate identity standards in printed and electronic communications and counsel to Line of Business and enterprise clients.
- Supports special events, open houses, promotional display programs and other services for marketing and customer communications purposes.
- Core competencies specifically applying to this position specifically are
- Exceptional written/verbal communication skills tailored to print, web, video and other platforms.
- Customer focus (strong awareness of customer habits, needs, questions).
- Creativity/continuous improvement (for readability, accessibility, cost-effectiveness and usefulness of customer communications).
- Teamwork/collaboration (for ability to collaborate with wide variety of internal clients and external marketing communications vendors), and
- understanding the business and competition (for tracking and understanding the progress of deregulation throughout the service territory, and targeting communication for optimal impact on customers, while weighing external codes of conduct and internal business strategies).
What we’re looking for:
Education requirements are listed below:
- Bachelor's degree in, journalism, advertising, communications, public relations or equivalent.
Work Experience requirement listed below:
- Three (3) years of communications experience
Other preferences:
- Physical demand level is Sedentary.
- Corporate - Develop project communications materials (fact sheets, FAQs, talking points, timelines, etc.)
- Draft content for OPCo internal / external web pages. Execute Community Relations activities.
- Develop Public Policy communication materials.
- Draft video scripts.
- Meeting/Event Planning.
- Provide counsel to business unit clients.
- Draft video scripts.
- Research/write Brochures.
- Conduct interviews and write news stories for internal print and electronic media.
- Research and write news releases.
- Operating company - Support communication efforts of operating company: Develop ideas and write/produce videos for news items and stories. Provide support for internal and external websites Provide local media response and after-hours media duty in rotation with other staff Take photos Support customer outreach initiatives including providing content for external events, presentations, etc. (powerpoint presentations, speeches) Write video scripts, shoot and edit videos Plan events as needed Coordinate speakers bureau Develop and respond to social and media posts Participate in educational outreach programs Support storm restoration communication
In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
Compensation Data
Compensation Grade:
SP20-004Compensation Range:
$54,063.00 - $79,369.00The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.Salary : $54,063 - $79,369