What are the responsibilities and job description for the Administrative Office Clerk - Leicester, NC position at Appalachian Mountain Community Health Centers?
Description: Appalachian Mountain Health (AMH) is hiring for a key position in our organization- Administrative Office Clerk. If you are seeking a rewarding and challenging opportunity and have relevant experience, we'd love to hear from you!
AMH offers accessible, patient-centered care at our six locations throughout Western North Carolina. Our mission is to deliver timely, comprehensive, and quality health services with dignity and respect to WNC residents, regardless of a person’s ability to pay. As a Federally Qualified Health Center (FQHC), we build on a 50-year history of growth and sustainability.
Key responsibilities for this position, include:
- Maintain Accurate medical records on all patients
- Follow up on all records requests within the company fax server within a timely manner
- Referring patient inquiries of a clinical nature to the appropriate clinical staff for triage
- Complete clerical duties including answering phones, responding to emails and processing patient administration and discharge records
- Follow up on all telephone encounters assigned within a timely manner
- Attach provider approved patient messages to the patient portal
- Send out all records requests made by internal AMH providers
- Ability to learn clinical flow of the organization and assist in administrative duties within the clinical setting.
AMH offers the following benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
- Paid Holidays
Requirements:
Drug Screen and Background Check.
Sending and following up on messages between patient’s and providers/clinical staff members via EHR
- Proven work experience as a Medical records professional or similar experience
- Understanding of Medical Terminology
- Proficient in information management with Microsoft Office programs and Electronic Medical Records Systems
- Outstanding communication and interpersonal abilities
- Strong attention to detail with excellent organizational skills
- Relevant trainings and or certification as a Medical Records Clerk preferred but no required
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent
Experience:
- Customer service: 1 year (Required)
- Computer skills: 1 year (Required)
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Relocate:
- Asheville, NC 28806: Relocate before starting work (Required)
Work Location: In person
Salary : $17
