What are the responsibilities and job description for the HVAC Service Technician position at Appalachian Comfort Systems and Controls INC.?
RESIDENTIAL HVAC SERVICE TECHNICIAN
Appalachian Comfort Heating & Cooling is seeking an experienced Residential HVAC Service Technician to join our growing team. This role is designed for highly skilled technicians who can independently diagnose, repair, maintain, and troubleshoot residential and light commercial HVAC systems while delivering an exceptional customer experience. This position also plays a key role in mentoring and training junior technicians and supporting overall team success.
PAY
- $25.00 - $40.00 per hour DOE
- Performance bonuses and incentive opportunities
SCHEDULE
- Full-Time
- 8:00 AM until completion
- Some evenings, weekends, and on-call rotation required
WHAT YOU'LL DO
- Diagnose, troubleshoot, repair, and maintain residential and light commercial HVAC systems
- Perform advanced electrical and refrigeration diagnostics
- Present repair and replacement options to customers
- Conduct preventative maintenance and system performance evaluations
- Read and interpret wiring diagrams, blueprints, and technical documents
- Install refrigeration piping and low-voltage wiring systems
- Perform air balancing and airflow diagnostics
- Ensure all work complies with HVAC codes and company standards
- Educate customers on maintenance agreements, indoor air quality products, and system upgrades
- Maintain accurate service documentation using ServiceTitan and company software
- Safely operate company vehicles and equipment including scissor lifts and Genie lifts
- Participate in on-call emergency service rotation
- Assist with technical training and in-house development programs
REQUIRED QUALIFICATIONS
- Valid driver's license with insurable driving record
- EPA Universal Certification
- Strong residential and light commercial HVAC diagnostic experience
- Ability to work independently with minimal supervision
- Experience troubleshooting electrical, refrigeration, airflow, and control systems
- Strong customer service and communication skills
- Proficiency with ServiceTitan or similar field service software
- Ability to safely work from ladders, rooftops, attics, crawlspaces, and lifts
PREFERRED QUALIFICATIONS
- HVAC Associate Degree
- Advanced commercial HVAC experience
- Experience with airflow diagnostics, AHRI matchups, and advanced controls
- NATE Certifications
IDEAL CANDIDATE
- Self-motivated and dependable
- Customer-focused and solution-oriented
- Professional appearance and attitude
- Team player with a commitment to continuous learning
- Comfortable presenting repair and replacement recommendations
PHYSICAL REQUIREMENTS
- Lift and move equipment weighing 50–100 pounds
- Work in attics, crawlspaces, rooftops, and outdoor environments
- Climb ladders up to 28 feet
- Frequently bend, kneel, squat, reach, and stand for extended periods
- Work in varying weather conditions throughout the year
WHY APPALACHIAN COMFORT?
At Appalachian Comfort, we invest in our team through ongoing training, industry certifications, and advancement opportunities. If you're a highly skilled HVAC technician looking for a company that values expertise, customer service, and career growth, we'd love to meet you.
Job Type: Full-time
Pay: $25.00 - $40.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- HVAC Service: 2 years (Required)
License/Certification:
- EPA 608 (Required)
Work Location: In person
Salary : $25 - $40