What are the responsibilities and job description for the Usher position at Apollo Theater?
JOB DESCRIPTION
Job Title: Usher
Department: Front of House
Reports To: Director of Patron Services
FLSA Status: Non-Exempt
Organization: Founded in 1991, The Apollo Theater Foundation, Inc. is dedicated to the preservation and development of the
legendary Apollo Theater through the Apollo Experience of world-class live performances and education programs that:
Honor the influence and advance the contributions of African-American artists; and
Advance emerging creative voices across cultural and artistic media.
Our vision is to expand the reach of the Apollo Experience to a worldwide audience.
Essential Duties and Responsibilities
Usher:
Greet visitors and direct patrons to their seats.
Answer questions about the theater's history.
Monitor audiences to prevent picture-taking, recording and other prohibited activities.
Ability to read event ticket in dim lighting with use of flashlight.
Ability to present a calm demeanor that deters people from engaging in disruptive conduct while encouraging positive
interaction with guests.
Checking assigned section for cleanliness.
Be aware of and enforce appropriate house rules.
Other duties as directed.
Restroom Attendant:
Ensure restrooms are clean and functional (replacing supplies, wiping counters, mopping).
Direct patrons to open stalls.
Report any suspicious activities to management.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, ability, and/or competency required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
A high school diploma or GED.
Strong verbal communications skills.
An ability to effectively present information and respond to questions
High level of motivation, persistence and patience in working with various groups of people.
Must be able to stand for extended periods of time, walk up four flights of stairs, able to lift 50 lbs.
Must be able to open theater doors repeatedly throughout shift.
Able to work collaboratively with a team.
Must have evening, weekend and holiday availability.
Experience in digital photography, marketing, social media, merchandising and maintenance a plus, but not required.
All applicants will be subject to Criminal and NSODB Background Checks.
Please place the word(s) "Usher" or "Restroom Attendant" in the subject header of your e-mail. To apply, send a cover letter, resume,
schedule of work availability and three references to FOHjobs@apollotheater.org.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents
will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Salary : $23,100 - $29,300