What are the responsibilities and job description for the Training Specialist position at Apollo Technology Solutions LLC?
Title: Training Specialist
Location: Hyattsville, MD
Duration: 9 months
Worksite flexibility: Hybrid
Job Description
We are seeking a highly skilled and experienced Technical Trainer to join our IT team. This position will be full-time, hybrid, and is a contract position.
What You'll Do:
Required:
Location: Hyattsville, MD
Duration: 9 months
Worksite flexibility: Hybrid
Job Description
We are seeking a highly skilled and experienced Technical Trainer to join our IT team. This position will be full-time, hybrid, and is a contract position.
What You'll Do:
- Learn and master HASTUS to provide ongoing support to Digital Modernization (DM) and the Bus & Rail Scheduling Operations teams
- Design, develop, and deliver technical training across multiple formats, including classroom, video, CBTs, and seminars
- Create training materials such as presentations, manuals, videos, and online resources (CBTs)
- Assess the effectiveness of HASTUS training using evaluations, feedback, and performance metrics; make necessary content adjustments
- Collaborate with subject matter experts, DM teams, and HR/Payroll to ensure training aligns with organizational goals and operational needs
- Identify and resolve training related issues
- Communicate and explain complex technical concepts clearly and concisely
Required:
- 10 years developing and designing technical training content
- 10 years delivering technical systems training
- 10 years in curriculum development and technical training execution
- 8 years developing training materials such as manuals, presentations, videos, and CBTs
- 2 years of experience with transit scheduling & daily operations systems (e.g., Trapeze or HASTUS)
- Bachelor's degree in Computer Science, Information Systems, or a related field
- Strong understanding of technical subject matter and relevant technologies
- Excellent communication, presentation, and facilitation skills
- Ability to break down and explain complex technical concepts clearly
- Ability to identify training needs and troubleshoot training related issues