Quality Technician

We are looking for a Technician to manage daily design center operations, including color matching, sample production, quality inspection, packaging, and shipping. The ideal candidate should have experience in quality, color matching, or production, along with strong customer service skills and the ability to work in a fast-paced environment.

Responsibilities:

• Manage daily design center operations, including production scheduling, raw material ordering, workstation cleanliness, and safety procedures.
• Meet production schedules while maintaining high standards of product quality and productivity.
• Perform assembly, packaging, and shipping according to written product specifications and company SOPs.
• Conduct visual inspections and quality testing of materials during production.
• Perform color matching or produce custom floor and wall system samples for customer approval.
• Maintain accurate records of color matches and custom samples in the database.
• Document production schedules and progress through Salesforce.
• Monitor daily and weekly production progress and complete daily workstation shutdown procedures.
• Communicate production issues, delays, and orders that cannot be completed according to specifications or delivery dates.
• Recommend improvements to production methods, equipment performance, and product quality.
• Create, cut, clean, and label floor and wall system samples as needed.
• Follow company safety procedures and maintain daily 3S standards.
• Coordinate with the Team Leader regarding paid time off requests and approvals.
• Maintain effective working relationships with customers, team members, and other staff.
• Work extended hours when required and perform other duties as assigned.

Required Qualifications:

• High School Diploma or GED.
• Five years of experience in quality, color matching, or production.
• Five years of customer service experience.
• Experience working in a fast-paced production environment.
• Strong mathematical skills and basic computer proficiency.
• Basic verbal and written communication skills.
• Ability to maintain product quality while meeting production deadlines.

Preferred Qualifications:

• Lean Six Sigma experience.
• Experience with Salesforce or production documentation systems.
• Experience with color matching, sample manufacturing, quality inspection, or product assembly.

Physical Requirements and Work Environment:

• Ability to sit, stand, see, and hear on a regular basis.
• Ability to walk, write, and type frequently.
• Ability to climb stairs and occasionally bend, carry, reach, push, and pull.
• Ability to work indoors and outdoors as needed.
• Ability to work in environments with temperatures ranging from 0°F to 120°F.
• Ability to work in areas with elevated noise levels, dust, dirt, and potentially hazardous, toxic, or flammable materials, following applicable safety procedures.
• Ability to lift and carry materials as required by the position.

Key Performance Indicators (KPIs):

• Sample quality and accuracy.
• Meeting production schedules and shipping deadlines.
• Daily 3S compliance and workstation cleanliness.
• Production efficiency and customer satisfaction.

Apolis is in an effort to help promising individuals realize their dreams by helping them build their careers and lives. We believe in promoting a culture of kindness, diversity, opportunity, and support. If we can’t help you, we will find someone who can.
Our growth is the product of over 30 years of experience in analyzing our clients’ needs and evolving our approach to IT and consulting solutions.