Teller

Job titleTellerReports toBranch ManagerJob SummaryThe Teller is responsible for providing a variety of member service functions involving the receiving and/or disbursing of funds. (i.e. checks and money orders.) Work involves constant and direct interactions with Credit Union members and potential members and requires the ability to accurately record information and communicate effectively. Work may be performed on the teller platform or at the drive-thru windows. Essential DutiesAct in accordance with the core values to assist in reaching APL Federal Credit Union’s mission and vision.Answer member inquiries pertaining to teller transactions.Provide exceptional customer service to current and prospective members. Cash checks and disburse funds after verifying identification and/or signatures and sufficiency of funds to support withdrawals.Process teller transaction for members including verifying currency, loan payments and advances, process money orders, bonds, quick change, official checks, and balancing cash drawers. Adhere to credit union policies, operational controls, and regulatory procedures to ensure the safety and security of member and credit union assets. Operate teller drawer and cash machines while accurately recording amounts received.Prepare BSA reports for necessary transactions utilizing the appropriate system.Daily opens and closes teller drawer, accounts for cash assigned, received, and disbursed. Accurately balances to teller terminal close report and remits daily work for disposition. Audit completed member applications.ATM/CDM servicing and troubleshooting equipment.Assist members with accessing their safe deposit box. Perform administrative tasks such as filing, answering telephones, preparation of daily cash letters, branch balancing, processes mail, and assists employees in other departments.Process mobile deposits and return mail. (Campus Branch)Perform other duties as assigned. Non-essential DutiesPrepare monthly Teller productivity reports and distribute accordingly.Maintain supplies of all materials used in the teller and lobby area(s) and inform designated personnel of any purchases necessary. Assure proper housekeeping of work area within the department is carried out.QualificationsEducation: High school diploma or GED required. Experience: Six to twelve months related experience in customer service or retail environment is required. Cash handling experience preferred. Working ConditionsWork is performed in an office environment with minimal chance for personal injury and moderate noise level. There may be occasions when the work environment is stressful. Work hours will normally be from Monday through Friday and may change depending upon our needs. You will be expected to be available during weekends or after business hours as business dictates. May also be asked to work additional hours as needed to provide adequate coverage at any of our three branch locations.Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers, handle or feel, among other things, objects, tools, PC keyboard or controls; reach with hands and arms; talk and hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to stoop, kneel, and or crouch.The employee will need to lift box[es] and other supplies that may weigh in excess of 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus.Benefits and Salary The hourly compensation range for this position is $17.50/hr - $19.00/hr. In addition, APL Federal Credit Union provides employees with a generous benefits package that includes health, dental, vision, life insurance, company paid Short-Term and Long-Term Disability, a 401(k)-retirement plan with employer contribution, Pension Plan, paid vacation, paid holidays, and more!APL Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary : $18 - $19