Rexi Production Manager

Senior Operations Production Manager – Nashville, Tennessee - $80-100K

If you feel we are describing your profile, please join us and our customer base in our quest to “identify and improve what’s next.” Make a difference and apply today!

Responsibilities:

People Management:

• Lead a small but growing Operations team in testing of the received devices and subsequent refurbishment and repair of electronic equipment.
• Assist in recruiting, interviewing, selecting, hiring, training, and then developing new employees while also working beside them to accomplish daily, weekly, and monthly targets with quality results. Conduct new hire orientation and perform tours with new employees and customers.
• Monitor employees, facility, equipment, and processes related to safety. Train employees in safety & R2 practices.
• Evaluate staff performance, recommend promotions, disciplinary action, terminations, transfers, and other changes according to established policies and procedures on a timely basis.
• Foster a workplace culture that reflects the organization’s vision, mission, and values.
• Develop and maintain production and work schedules reflecting the current needs and future goals of the organization.
• Motivate and lead the team in producing products in line with our 5-star quality process.

Operations Management:

• Oversee and manage inventory including receiving, DOD wiping, triage, refurbishing, and shipping
• Ensure all material moving in and out of production is tracked and reported correctly.
• Maintain inventory of essential parts and materials to keep production moving forward, and monitor scrap and recycling as appropriate.

• Support and enhance production processes and work instructions (documentation).
• Work closely with the Rexi Dallas Quality Assurance team on standardization of procedures and “level-loading” the production flow.
• Ensure the production area and production equipment are in working order and safe.
• Manage and coordinate the introduction of new products to the production process.
• Manage, monitor, and report department metrics (KPI’s) related to productivity, output quality, and other key attributes as required.
• Lead and/or participate in team and cross-functional meetings as required (Sales, Marketing, etc.).
• Ensure compliance with federal, state, local, and company-specific regulations related to the quality of product and to the proper performance of day-to-day activities.

• Identify and implement new processes, tools, software, hardware, and systems that will increase throughput, productivity, safety, etc.
• Perform other assignments as required.

What you will need:

• A degree in Industrial Engineering or another related field is a plus
• 4 years of relevant computer repair and refurbishment experience including related software and driver knowledge.
• 2 years of leadership experience in computer repair and/or refurbishing including computer troubleshooting, OS deployment, and Windows drivers.
• Previous experience in a NAID, ITAD, and R2 or e-Stewards environment preferred.
  Ability to load operating systems (OS) via network / PXE boot required.
• Demonstrated experience with process improvement.
• Demonstrated passion for refurbishing equipment to help recover its maximum value.
• Experience with lean production, continuous improvement, and enhancing quality required.
• Leadership, communication, and interpersonal skills with an internal and external customer service focus (treat others as you would like to be treated – we care about our people and our customers and would like you to care too!).
• Organized, detail-oriented, self-motivated, and able to multi-task.
• Ethical, empathetic, reliable, productive, driven, successful, team-oriented, and happy.
• Safety conscious at all times

The “Fine Print” and the physical requirements and environmental conditions:

• 
  The ability to push/lift 50 pounds on occasion
• The ability to bend at the waist, sit, kneel, crouch, and climb a ladder if needed (this is a warehouse environment
• The ability to work around lubricants, solvents, batteries, cleaning fluids, paints

What you can expect from us:

• 4 weeks of time off every year. We allow 80 hours of rollover PTO; we ideally want you to use your PTO as we know it makes you and us better at our work and to each other.
• 12 paid holidays, including Juneteenth and the day after Thanksgiving
• Casual dress
• Dental, Vision, LTD, STD, and Basis Term Life Insurances.

This position is exempt under the Fair Labor Standards Act (FLSA).

Rexi Resale maximizes the value of used electronic devices through high-quality, automated, and efficient processes. We say “renew, reuse, and reduce!” We have created an intelligent decision engine that optimizes the selling decisions for reusable electronic devices (think mobile phones, notebooks, and other connected devices). The goals are to help minimize reinvestment costs and to deliver higher profitability for our sellers and unmatched quality to our final customers. We understand that we live in a golden age of technological innovation that includes an abundance of connected devices ranging from smart-watches to smartphones to tablets to drones. We focus on enabling the re-use of as many of those connected devices as possible. We know that customers, consumers, and the planet all benefit from extending the life of quality products. Our strategy is to identify, acquire, rebuild, renew, refresh, resell, and guaranty the best “connected devices” that remain available to consumers. We resell our products directly to consumers via various e-commerce platforms. We help balance connectivity and sustainability, guaranty our products, and limit waste in the process!