CLINICAL MANAGER- LCSW ONLY

CLINICAL MANAGER

Metro Crisis Continuum, LA

Pay of $73,017.37

Position Purpose

The Clinical manager provides guidance and direction to Crisis Workers/Clinician team members. They are responsible for maintaining a safe environment for clients and staff in a clinical environment. Reviewing cases, offering programmatic advice, and direction on the disposition of cases, and provide administrative review of case documentation. The Clinical Manager is expected to follow all applicable guidelines regarding confidentiality with client information, including the MH Procedure Act, HIPPA, RHD and APIS Policies. 

Direct Responsibilities

• Provide leadership and direction with the day-to-day activities to the Crisis Workers/Clinicians. 

• Conduct psycho-educational, skills training, and supportive crisis counseling to assist clients with improving their abilities to cope with the stresses of daily living. 

• Assures all operational procedures and regulations are followed. 

• Assists with training of current and new Crisis Workers/Clinicians. 

• Completes program documentation. 

• Participates in team leadership and funder support meetings. 

Job Qualifications:

• Master’s degree in social work, psychology, counseling, or a closely related field.
•  Need a LMSW or PLPC is required, LCSW or LPC is preferred. 
• Thorough knowledge of substance abuse intervention and treatment, case work, case management, family dynamics and familiarity with psychiatric diagnosis per the DSM-IV. 
• Minimum two years of Crisis Worker experience. Individual with prior leadership experience is a plus. 
• Excellent verbal and written skills. 
• Proficient skills with the Microsoft Products, including Excel and Word. 
• Valid Driver’s License.

Job Competencies:

• Effective Communication: Ability to clearly and respectfully communicate with residents, families, staff, and external agencies. Demonstrates active listening and ensures transparency in all interactions.
• Ethical Practice: Upholds confidentiality, integrity, and ethical standards in all interactions and decisions, ensuring the rights and dignity of residents are prioritized.
• Leadership and Accountability: Provides clear direction to staff, models positive behaviors, and takes responsibility for the success of the residential program. Holds self and team members accountable for meeting expectations and standards.
• Collaboration: Works collaboratively with other professionals, families, and community partners to ensure quality care and services are provided to residents.
• Cultural Humility: Demonstrates respect for and understanding of the diverse backgrounds, needs, and perspectives of residents, staff, and families, fostering an inclusive and supportive environment.
• Problem Solving and Conflict Resolution: Approaches challenges with a solution-focused mindset, resolving issues in a fair and timely manner, while maintaining professionalism and promoting a positive atmosphere.
• Adherence to Policies and Procedures: Ensures compliance with all regulatory and organizational standards, maintaining a safe, respectful, and efficient residential environment.