What are the responsibilities and job description for the Field Engineer 4/IT Support Technician – W2 Only position at Apidel Technologies?
Position: Field Engineer 4/IT Support Technician – W2 Only
Location: North Syracuse, NY
Driving: Weekly Mileage: 250-350 per week, 50-70 miles per day. (All mileage during the day to work locations are reimbursed per the standard. Candidates are NOT paid to drive to and from work.)
Must have his/her OWN RELIABLE CAR and CAR INSURANCE
U.S. Citizenship is Required, due to having to possibility of having to travel to government/federal facilities.
Required Skills
- Computer Hardware Repair Field experience.
- Motherboards replacement.
- LCD’s replacement
- Experience diagnosing Dell laptops and PC’s
- A Certified (candidates who do not already have their A certification will have 90 days after their start date to become certified, or be subject to termination)
Key Responsibilities:
- As a Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
- Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
- You may also perform whole unit swaps, repair or replace PC peripherals.
- Must have reliable transportation as this role services the metro and surrounding areas.
- Close service tickets in real time in the Call Management system using Company provide phone.
Key Qualifications:
- 1 Years of hands-on experience with laptop and desktop break-fix
- Computer-building background experience preferred
- General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
- Ability to resolve basic / non-complex problems as directed
Salary : $20 - $25