What are the responsibilities and job description for the Pricing Administrator position at API of NH/Delta T?
Let’s unpack this – Who are we?
mSupply is the leading provider of premium solutions, parts, and equipment for professionals serving customers on their appliance parts, HVAC, plumbing, and commercial kitchen needs. Headquartered in St. Louis, Missouri, mSupply is a multi-billion-dollar enterprise operating out of more than 200 locations throughout North America. Offering unparalleled product breadth, expertise across our national footprint, and ease of doing business through leading-edge technology, servicers prefer mSupply because we amplify what they do best: taking great care of their clients with speed, reliability, and accuracy. Learn more about MSupply at www.msupply.com.
About API of NH/Delta T
New England-based API of NH/Delta T offers a unique combination of unmatched customer service and product quality. Since it first opened as a family business in 1969, the company has been dedicated to serving and increasing the profitability of the independent HVAC contractor, with additional expertise in hydronics and sheet metal fabrication. They are a trusted provider of top-notch brands including Rheem and LG. For more information, visit apiofnh.com
mSupply is the leading provider of premium solutions, parts, and equipment for professionals serving customers on their appliance parts, HVAC, plumbing, and commercial kitchen needs. Headquartered in St. Louis, Missouri, mSupply is a multi-billion-dollar enterprise operating out of more than 200 locations throughout North America. Offering unparalleled product breadth, expertise across our national footprint, and ease of doing business through leading-edge technology, servicers prefer mSupply because we amplify what they do best: taking great care of their clients with speed, reliability, and accuracy. Learn more about MSupply at www.msupply.com.
About API of NH/Delta T
New England-based API of NH/Delta T offers a unique combination of unmatched customer service and product quality. Since it first opened as a family business in 1969, the company has been dedicated to serving and increasing the profitability of the independent HVAC contractor, with additional expertise in hydronics and sheet metal fabrication. They are a trusted provider of top-notch brands including Rheem and LG. For more information, visit apiofnh.com
Job Summary
The Pricing Administrator is responsible for managing and maintaining accurate product pricing across the organization. This role supports Sales, Product Management, Finance, and Customer Service by ensuring pricing data is current, reliable, and aligned with company policies and profitability goals. The Pricing Specialist handles pricing updates, special customer programs, rebates, billbacks, quoting support, and vendor price changes while maintaining strong data integrity within ERP and pricing systems.
Duties & Responsibilities
- Manage and maintain HVAC product pricing, including base pricing, discount structures, promotional updates, vendor price changes, and customer-specific pricing agreements.
- Track and update special customer pricing, assign new contract pricing, and maintain accurate customer pricing files.
- Apply special pricing programs to customer orders and ensure pricing accuracy across internal systems.
- Process and track rebates, billbacks, and other pricing adjustments with a high degree of accuracy
- Enter and receive purchase orders related to billbacks, rebates, or pricing discrepancies.
- Maintain monthly summaries of vendor price increases and distribute updated pricing documentation to Sales and corporate teams.
- Communicate vendor and internal price increases to Sales and corporate departments in a timely manner.
- Process pricing change requests and ensure all updates follow established approval workflows.
- Set up new products in pricing systems, including cost inputs, margin targets, and product categorization.
- Update vendor pricing for both stock and non-stock products and maintain current pricing files following cost or vendor changes.
- Generate accurate quotes for Sales, distributors, contractors, national accounts, and vendor special job/project requests.
- Verify pricing accuracy, lead times, freight terms, and program eligibility before releasing quotes.
- Support bid packages, RFP responses, and large-project pricing opportunities.
- Track quote win/loss outcomes to support margin analysis and competitive intelligence.
- Troubleshoot and resolve pricing issues identified by Sales, Customer Service, and Distribution partners.
- Audit customer accounts to identify and correct outdated pricing, duplicates, and inconsistencies.
- Partner with Product Management on pricing for new product introductions and product lifecycle changes.
- Collaborate with Finance on margin improvement, cost updates, and profitability analysis.
- Identify pricing errors, market trends, and opportunities to improve margins and profitability
- Support annual and mid-year pricing updates and assist with internal pricing communications
- Utilize the company ERP system extensively to perform daily pricing, reporting, and administrative tasks.
- Performs additional duties as assigned, with flexibility to adapt to evolving business needs.
Qualifications
- High School diploma or GED equivalent
- 4 years’ experience in office administration or related functions
- 2 years’ experience in pricing administration preferred
- Proficiency with Microsoft Office programs, including Excel, Word, and Outlook
- Effective communication and collaboration skills across multiple departments
Physical Demands & Work Environment
This position requires up to 40 hours per week and includes routine physical activity such as:
- Walking, bending, and reaching
- Lifting up to 25 lbs
- Sitting at a desk or using a computer for prolonged periods
- Manual dexterity for typing, handling small objects
What We Offer:
We prioritize your well-being from day one with a comprehensive benefits package that includes:
- Medical, dental, vision, and prescription coverage effective immediately
- 401(k) plan with company contributions
- Life insurance and short- and long-term disability coverage
- HSA/FSA options and an Employee Assistance Program (EAP)
- Paid time off, including vacation, holidays, and personal days
- Weekly pay, employee discounts, and more
Equal Employment Opportunity & Pre-Employment Requirements
mSupply is an Equal Opportunity Employer. We make employment decisions without regard to sex, age, race, color, creed, religion, national origin, citizenship or immigration status, sexual orientation, gender identity or expression, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.
We are committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with applicable law. To request a reasonable accommodation, please contact careers@msupply.com.
Final offers of employment may be contingent upon completion of job-related pre-employment checks and screenings permitted by law for the position. For roles that require operation of a company vehicle, a Motor Vehicle Record (MVR) check may also be conducted to determine insurability. This employer participates in E-Verify to confirm employment eligibility in the United States.
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