Inside Sales Representative

API International is a family business that was established in Portland, Oregon in 1979. We are a manufacturer and engineering solutions provider that specializes in flanges, expansion joints, valves, other pipe fittings, and custom-fabricated parts for the Agriculture, Exhaust, HVAC, and Water Works markets. At API International, we offer a generous benefit package including:

• Employer-paid health, vision, dental insurance, and long-term disability.
  • Full coverage of the base plan premium on the first day of the month following 60 days of employment. Spouse and family eligible for 100% coverage on the base plan premium after one year.
• 80 hours of PTO and 152 hours after the first year (prorated).
• 8 paid holidays (including your birthday).
• 401k with a 4% company match.
• Voluntary Benefits.
  • FSA and life insurance.
• Opportunities for advancement within the company.

This is a full-time, on-site role based in Tualatin, OR, for an Inside Sales Representative. Daily responsibilities include managing inbound and outbound customer communications, generating and following up on sales leads, ensuring customer satisfaction, and maintaining accounts effectively. The Inside Sales Representative will actively collaborate with clients to address their needs and provide tailored solutions that meet their unique specifications.

A typical day:

• Achieve sales goals by managing existing customer relationships.
• Identify new customers and evaluate potential growth opportunities.
• Secure new customers and negotiate new business agreements.
• Sell across the entire product line and promote OEM capabilities with customers.
• Generate quotes/proposals with winning solutions to meet customer needs.
• Process orders, track ship dates, and expedite where needed.
• Assist customers by responding to RFQs, technical inquiries, and customer service issues.
• Maintain customer information and opportunity pipeline.
• Participate in scheduled meetings to increase product and industry knowledge.
• Provide market and competitive feedback to company leadership.

The ideal candidate requires the following:

• Minimum 5 years of external B2B sales experience in a manufacturing environment.
• High school diploma or GED equivalent.
• Self-motivated, results-oriented individual.
• Positive, can-do attitude with a focus on high-quality customer service
• Team player with the ability to work closely with others.
• Ability to communicate and promote ideas.
• Share knowledge with others.
• Highly proficient in Microsoft Outlook, Excel, Word, and PowerPoint.
• Can successfully learn new technologies like ERP/CRM systems.
• Excellent oral and written communication skills.
• Ability to multi-task, organize, and prioritize workload.
• Potential overnight travel may be required.

We highly prefer the following:

• Bachelor's degree in business, science, technology, or related field.
• Knowledge of pipe, valves, and fittings.