Equipment Technician

Equipment Technician

If you have a mechanical, equipment maintenance/repair, plumbing or related background and are looking for a hands-on, customer-facing role at a fast-growing, innovative company, we want to hear from you!

JOB SUMMARY

The Equipment Technician plays a key role in supporting the Field Team by assisting with equipment and chemical needs at various customer sites in the region. This includes tasks such as installing and setting up plumbing and equipment, calibrating and programming control systems, priming chemical pumps, handling remote communications, and troubleshooting any issues. This position serves as a go-to for other technicians, offering guidance and support when needed and ensuring that safety rules and procedures are followed at all times. Additionally, the Equipment Technician is responsible for documenting service and setup visits in the company system and submitting reports to both customers and team members via email.

ESSENTIAL JOB RESPONSIBILITIES:

• Assist in the installation, maintenance, and troubleshooting of water treatment equipment, helping to make sure everything is set up correctly with the right connections and leak prevention.
• Learn and apply chemical dosing and testing to help with the start up and troubleshooting of water treatment equipment
• Start up, troubleshoot, and operate equipment for customers, while teaching their team how to use it effectively
• Use basic knowledge of electrical systems to help operate equipment and troubleshoot any issues
• Work with our regional service teams to share knowledge and provide guidance on equipment changes, chemical feeds, and system operations
• Travel to client locations to provide hands-on assistance with installing, setting up, and training others on our equipment, ensuring everything runs smoothly
• Work with other teams to suggest improvements in our equipment based on feedback from customer visits
• Keep detailed records of service activities, including what was fixed and any recommendations for future improvements, and share these with management
• Support other technicians with technical or customer service needs and assist with training when needed
• Coordinate with other departments and external vendors to manage parts and supplies
• Infrequently transport small amounts of water treatment chemicals (about 5 gallons) to customer sites
• Adhere to and support all safety policies and guidelines
• Perform other duties as assigned

REQUIRED QUALIFICATIONS:

• High school diploma or equivalent
• At least two (2) years of experience in plumbing, maintenance, general repair, or other similar work
• Strong mechanical aptitude and ability to troubleshoot mechanical systems
• Valid driver's license
• Willingness and ability to travel within Pennsylvania, New Jersey, Delaware, Maryland, Washington, D.C., northern Virginia, and parts of New York to provide service at various customer sites (occasional overnight travel, less than 5%)
• Comfortable with basic computer use, including Microsoft Office tools
• Good communication skills, both verbal and written
• Strong customer service skills and the ability to handle multiple tasks at once
• Able to work independently and with minimal managerial oversight
• Willing to work in environments that may be noisy or not air-conditioned
• Able to sit, stand, and walk for extended periods, and lift up to 50 lbs

PREFERRED QUALIFICATIONS:

• Basic knowledge of electrical schematics and wiring
• Familiarity with water treatment systems, equipment and testing
• Familiarity with Safety Data Sheets (SDSs)

WHY APEX WATER AND PROCESS?

Apex Water and Process is an innovative leader in providing cutting-edge water and process solutions to the industrial and agricultural sectors. We’re a fast-growing company with a vibrant, team-oriented culture, committed to delivering exceptional customer service and fostering long-term partnerships. At Apex, you’ll find ample opportunities for professional growth and development in a supportive environment. Plus, we offer a robust benefits package, and as a new full-time team member, you’ll start accruing paid time off from day one! Don’t miss out – apply today and start your journey with Team Apex!

An offer of employment at Apex Water and Process is subject to a pre-employment background check, physical and drug screen. Apex is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.