What are the responsibilities and job description for the Account Manager position at Apex Water and Process?
Account Manager - Lubbock, TX, and Surrounding Area
WHY APEX WATER AND PROCESS INC.?
Apex Water and Process is an innovative leader in providing cutting-edge water and process solutions to the industrial and agricultural sectors. We're a fast-growing company with a vibrant, team-oriented culture, committed to delivering exceptional customer service and fostering long-term partnerships. At Apex, you'll find ample opportunities for professional growth and development in a supportive environment. Plus, we offer a robust benefits package, and as a new full-time team member, you'll start accruing paid time off from day one! Don't miss out - apply today and start your journey with Team Apex!
Job Summary
The primary function of the Account Manager will be to maintain and expand the Company's business base by maximizing the profitability of assigned customer accounts and also help the company grow by soliciting new business in West Texas! The Account Manager will use their sales expertise and technical knowledge about the water treatment industry to recommend and apply basic water treatment applications and solutions, as well as communicate program results to Company leadership and customers.
Essential Job Responsibilities
- Manage existing customer base and grow territory with the help of the leadership team
- Interact with site personnel in various departments to sell and support Company's water treatment products and services for boiler, cooling, RO, process, and drinking water systems at numerous customer locations in a number of industries
- Deliver value to customer base by conducting routine service and business reviews, as clear and consistent communication with customers is a key component of Company culture
- Project professional image of the Company through a positive and helpful attitude at all times
- Work onsite at customer locations to provide routine, day-to-day service to determine water treatment program is operating within optimal ranges
- Assist with chemical feed and inventory management
- Troubleshoot water-related equipment
- Maintain professional and technical knowledge in order to provide sound water treatment recommendations to customers
- Be a team player and mentor to the team
- Continuously strive for professional improvement by taking advantage of the Company's continuous online training and mentorship opportunities
- Local travel is expected and ongoing, including approximately 5-10 % of travel outside of assigned region
- Adhere to and support all safety policies and guidelines
- Perform other duties as assigned
Required Qualifications
- High school diploma or equivalent
- Five (5) years of experience in technical sales and service in industrial water treatment or specialty chemicals industry
- Working knowledge of cooling tower systems, steam generation, and chilled/hot/process water closed-loop systems
- Knowledge of Microsoft Word, Excel and PowerPoint and ability to learn internal business systems
- Strong verbal and written communication skills, including ability to generate proposals and write quotes
- Ability to connect with customers, understand their needs, and foster lasting partnerships built on trust and respect
- Mechanical/technical aptitude
- Ability to understand and learn technical properties and functionality of product portfolio
- Ability to work independently and effectively plan, organize and execute activities
- Valid driver's license and willingness to abide by Company standards for operating a motor vehicle
- Ability to lift up to 50 lbs.
- Ability and willingness to physically provide service at customer facilities within a wide range of environments, including hot, loud industrial facilities as well as outdoor environments that may include exposure to sun, rain, wind, or other weather conditions
- Commitment to supporting customers, which may include occasional availability after standard business hours (typically via phone) for urgent needs
- Ability and willingness to be away from home for occasional overnight travel for team meetings
Preferred Qualifications
- Bachelor's degree in Chemistry, Chemical Engineering or other relevant field of study
- Six (6) years of experience in technical sales and service in industrial water treatment or specialty chemicals industry
- Proven history of achieving and exceeding sales goals consistently
- Advanced certifications or training in water treatment technologies
Apex Water and Process Inc. (www.TeamApex.com) is a comprehensive provider of water and process solutions, as well as fabrication for industrial and agricultural markets with enterprise-level partnerships and customer service. As a vertically integrated parent company to six outstanding regional brands, Apex is uniquely positioned to meet all our clients' fabrication, chemical, equipment, engineering and service needs efficiently and effectively. We are a fast-growing, dynamic company with a strong, supportive culture that offers many opportunities for career development and advancement. We are always looking for passionate, dedicated individuals to join our team to help us continue to strive for excellence as we provide valuable, innovative and sustainable solutions for our customers!
An offer of employment at Apex Water and Process is subject to a pre-employment background check, physical and drug screen. Apex is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.