SSO Production Support Engineer

Apex System is seeking a Single Sign-On (SSO) Production Support Engineer for a large financial client. The position is a 12-24 mo. Contract position that requires candidates to sit on a hybrid schedule (3 days onsite/2 days remote) in one of the below locations. The position does require a candidates to be comfortable working an on-call rotation monthly. The position is focused around Tier 2 support for SSO platforms and requires an in depth knowledge of SSO technologies and protocols. Further details regarding the position are including below.

Pay Range: $52-55/hr.

12-24 mo. Contract position

Hybrid Schedule (3 days onsite/2 days remote)

• Required monthly on call rotation
• Approved Locations: Dallas, TX; Charlotte, NC; Minneapolis, MN, Raleigh, NC; Columbus, OH: San Francisco, CA; New York, NY

SSO Production Support Engineer position is responsible for managing incidents around the SSO platforms and integrated applications. This position will be response for diagnosing and troubleshooting various issues within the client applications as reporting by monitoring tools and ticketing systems. The position requires a strong knowledge of SSO tools, authentication protocols (OAuth, OpenID Connect, FIDO, SAML, etc), an in depth knowledge of SSO integrations and experience troubleshooting various points of failure within the environment.

Required Qualifications

• 4 years of information security applications and systems experience
• 2 years of experience in installing, configuring, and supporting SSO platforms such as Okta or Ping
• Demonstrated ability supporting applications in a distributed, highly available, mission-critical environment
• Proficient in Agent Based, Web Based and Federated Authentication and Authorization standards
• Strong hands-on experience with industry standard SSO technologies and protocols (OAuth, OpenID Connect, FIDO, SAML 2.0)
• Experience utilizing monitoring tools (ex: Splunk, Dynatrace, Datadog, etc) and performing investigations with the logs.

Desired Qualifications

• Strong verbal, written, and interpersonal communication skills
• Knowledge of LDAP and Active Directory services, MFA, Risk based authentication and privileged access management
• Familiarity with deployments and integration of IAM solutions within the cloud (Azure, AWS or Google Cloud)
• Knowledge and understanding of complex enterprise systems and frameworks including frontends, middleware, services layer, database, backend and downstream interfaces
• Knowledge and understanding of technical writing: storage, middleware, or virtualization
• Strong communication ability and experience working on bridge and triage calls
• Knowledge of Kubernetes containerization strategy

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.