What are the responsibilities and job description for the Software Systems Engineer III position at Apex Systems?
Job Details
Job#: 2075833
Job Description:
Position Details
Perform as one of the Applications Systems Analyst and Developer. Primary responsibility is to work on the web applications migration from a .net to a .gov domain which includes identifying technology use and assessing business process improvements and technology enhancements to the web applications. Additional responsibilities include supporting business applications which include maintenance activities of these applications and support coordination with city users, software vendor and interaction with technical support staff.
Job Responsibilities
Experience in migrating web applications from a .net to a .gov domain such as identifying technology use and analyzing business process enhancements for migration compliance.
Maintain various applications for City departments including application implementation and upgrade, patch maintenance and other related maintenance activities.
Develop and maintain related applications and interfaces in support of city departments' initiatives.
Gather business requirements and document specifications for development of application, reports and interfaces.
Implement and enforce processes for application migration, testing and support maintenance.
Provide production support for city's business applications, technical environments and interfacing systems by assisting or interacting with peers and users in troubleshooting issues, change implementation and support maintenance.
Prioritize and assign target completion dates for fixes and change orders in concurrence with application users and team members.
Follow existing business processes and operational guidelines when supporting the business application users, vendors and maintenance activities such as escalation of issue/system downtime, change order implementation, perform root cause analysis, apply patch, etc.
Work with various SAIC Account groups such as the Network Team, Hosting Team and Workplace Services Team in delivering quality and timely services/deliverables.
Lead and coordinate various technical and/or functional support teams in new project initiatives and/or implementation and in resolving issues.
Follow through on project development/production issues and customer inquiries to ensure resolution and proper root-cause analysis in order to provide quality and timely service delivery.
Coordinate with city staff, applications and software vendors in terms of business applications support, technical environment incidents and issue resolution.
Able to support the city departments' 24x7 business operations and be available onsite during the city's business hours or when needed during emergency situations.
Required Skills
College degree preferably in the fields of Computer Science or Computer Engineering.
Must have proven applications developer hands-on experience using C#, .NET, Java or any object-oriented programming language.
Must have experience in applications maintenance/operations, version upgrades and system implementation.
Must have working experience in providing production support or maintaining business systems including diagnosing, troubleshooting and resolving related issues or incidents.
Must have experience working with Microsoft Windows and Linux environments.
Must have working experience with Microsoft Power Platform such Power Automate, Power BI, Power Apps
Must have working experience in maintaining reports using third-party tools such as Tableau, Cognos, Crystal Reports or any other industry equivalent tool.
Must have working experience in using Microsoft products such as Sharepoint, Visio, Power Point, etc.
Must have good problem solving, troubleshooting and issue resolution, organization and planning skills.
Knowledgeable with any relational databases such as MS SQL Server and/or Oracle databases.
Must have hands-on programming experience using SQL, PL/SQL or any other equivalent versions.
Must have the ability to multi-task and provide off-hours support for production related business applications issues/incidents and/or technical environment support.
Must have excellent verbal communications, interpersonal skills and technical writing skills.
Must have the ability to train business application users and be able to develop technical documentation
Must have experience acting as the primary contact in dealing with client and vendor requests.
Must have the ability to lead projects and/or technical related initiatives
Must have the ability to learn quickly and adapt to multi-platform technical environment.
Must be willing to go through the Anaheim Police Department security clearance process.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
Position Details
Perform as one of the Applications Systems Analyst and Developer. Primary responsibility is to work on the web applications migration from a .net to a .gov domain which includes identifying technology use and assessing business process improvements and technology enhancements to the web applications. Additional responsibilities include supporting business applications which include maintenance activities of these applications and support coordination with city users, software vendor and interaction with technical support staff.
Job Responsibilities
Experience in migrating web applications from a .net to a .gov domain such as identifying technology use and analyzing business process enhancements for migration compliance.
Maintain various applications for City departments including application implementation and upgrade, patch maintenance and other related maintenance activities.
Develop and maintain related applications and interfaces in support of city departments' initiatives.
Gather business requirements and document specifications for development of application, reports and interfaces.
Implement and enforce processes for application migration, testing and support maintenance.
Provide production support for city's business applications, technical environments and interfacing systems by assisting or interacting with peers and users in troubleshooting issues, change implementation and support maintenance.
Prioritize and assign target completion dates for fixes and change orders in concurrence with application users and team members.
Follow existing business processes and operational guidelines when supporting the business application users, vendors and maintenance activities such as escalation of issue/system downtime, change order implementation, perform root cause analysis, apply patch, etc.
Work with various SAIC Account groups such as the Network Team, Hosting Team and Workplace Services Team in delivering quality and timely services/deliverables.
Lead and coordinate various technical and/or functional support teams in new project initiatives and/or implementation and in resolving issues.
Follow through on project development/production issues and customer inquiries to ensure resolution and proper root-cause analysis in order to provide quality and timely service delivery.
Coordinate with city staff, applications and software vendors in terms of business applications support, technical environment incidents and issue resolution.
Able to support the city departments' 24x7 business operations and be available onsite during the city's business hours or when needed during emergency situations.
Required Skills
College degree preferably in the fields of Computer Science or Computer Engineering.
Must have proven applications developer hands-on experience using C#, .NET, Java or any object-oriented programming language.
Must have experience in applications maintenance/operations, version upgrades and system implementation.
Must have working experience in providing production support or maintaining business systems including diagnosing, troubleshooting and resolving related issues or incidents.
Must have experience working with Microsoft Windows and Linux environments.
Must have working experience with Microsoft Power Platform such Power Automate, Power BI, Power Apps
Must have working experience in maintaining reports using third-party tools such as Tableau, Cognos, Crystal Reports or any other industry equivalent tool.
Must have working experience in using Microsoft products such as Sharepoint, Visio, Power Point, etc.
Must have good problem solving, troubleshooting and issue resolution, organization and planning skills.
Knowledgeable with any relational databases such as MS SQL Server and/or Oracle databases.
Must have hands-on programming experience using SQL, PL/SQL or any other equivalent versions.
Must have the ability to multi-task and provide off-hours support for production related business applications issues/incidents and/or technical environment support.
Must have excellent verbal communications, interpersonal skills and technical writing skills.
Must have the ability to train business application users and be able to develop technical documentation
Must have experience acting as the primary contact in dealing with client and vendor requests.
Must have the ability to lead projects and/or technical related initiatives
Must have the ability to learn quickly and adapt to multi-platform technical environment.
Must be willing to go through the Anaheim Police Department security clearance process.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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