Graphic Designer / Creative Writer

Job#: 3044541

Job Description:

Job Description: Graphic Designer / Creative Writer

Department: Marketing Communications

Industry: Regulated Utility

Minneapolis , MN 55402

Onsite 4 days a week

6 month contract

Position Summary

The Graphic Designer / Creative Writer is a hybrid creative role responsible for developing compelling written content and high-quality visual communications that support customer, community, employee, and stakeholder engagement for a regulated utility. This position will translate complex utility, regulatory, operational, and customer information into clear, accurate, accessible, and brand-aligned materials across print, digital, social, presentation, and campaign channels.

The ideal candidate is a strong storyteller and versatile designer who can balance creativity with precision, compliance awareness, and customer empathy. This role requires close collaboration with marketing, communications, energy efficiency, customer experience, regulatory, operations, legal, and external agency partners to produce materials that are visually engaging, easy to understand, and appropriate for a highly regulated environment.

Key Responsibilities

• Write, edit, and proofread marketing and communications content for customer campaigns, employee communications, newsletters, bill inserts, website updates, social media, email, brochures, fact sheets, presentations, event materials, signage, and other collateral.
• Design creative assets for print and digital channels, including flyers, infographics, social graphics, presentations, display materials, ads, reports, templates, and branded campaign elements.
• Translate technical, regulatory, operational, and customer service information into clear, concise, audience-appropriate communications.
• Maintain consistency with brand standards, tone of voice, accessibility expectations, plain-language principles, and approved messaging.
• Collaborate with subject matter experts to gather information, clarify objectives, and develop creative concepts that support business goals and customer understanding.
• Support integrated marketing and communications campaigns from concept through execution, including creative briefs, copy development, layout, design, revisions, and final production.
• Develop visual storytelling tools, such as infographics, one-page summaries, process visuals, maps, timelines, and executive-ready presentation materials.
• Review creative work for accuracy, grammar, visual quality, brand consistency, and alignment with regulatory, legal, and operational requirements.
• Manage multiple projects simultaneously, prioritize competing deadlines, and respond effectively to feedback from internal stakeholders.
• Maintain organized creative files, templates, source materials, and final assets to support efficient reuse and version control.
• Stay current on design trends, communication best practices, utility industry issues, accessibility standards, and emerging creative tools.
  
  

Required Qualifications

• Bachelor’s degree in graphic design, communications, marketing, journalism, English, visual communications, or a related field; equivalent experience may be considered.
• Demonstrated experience creating both written content and visual designs for business, marketing, communications, or public-facing materials.
• Proficiency with Adobe Creative Suite, including InDesign, Illustrator, Photoshop, and Acrobat.
• Proficiency with Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook.
• Strong writing, editing, proofreading, layout, typography, and visual communication skills.
• Ability to simplify complex information while maintaining accuracy, credibility, and appropriate tone.
• Strong attention to detail and ability to follow brand, legal, regulatory, and accessibility guidelines.
• Ability to manage multiple assignments, meet deadlines, and work collaboratively in a fast-paced environment.
• Portfolio or work samples demonstrating both design and writing capabilities.
  
  

Preferred Qualifications

• Experience in a regulated industry, utility, energy company, public sector organization, or other environment requiring careful review and compliance-sensitive communications.
• Experience developing customer-facing communications related to billing, safety, reliability, infrastructure, energy efficiency, outage preparedness, community programs, or public awareness campaigns.
• Experience creating executive presentations, infographics, campaign toolkits, social media assets, and multi-channel marketing materials.
• Knowledge of accessibility best practices, plain-language writing, AP Style, brand governance, and print production processes.
• Basic photography, video editing, animation, web content, or email marketing experience is a plus.
  
  

Core Competencies

• Creative problem-solving: Brings fresh ideas while working within brand, regulatory, and operational parameters.
• Customer-focused communication: Develops content and visuals that are clear, empathetic, and useful to customers and stakeholders.
• Accuracy and judgment: Understands the importance of precision when communicating about utility services, rates, safety, reliability, and regulatory topics.
• Collaboration: Works effectively with cross-functional teams, reviewers, executives, subject matter experts, and external vendors.
• Project management: Balances multiple creative assignments and deadlines while maintaining quality and consistency.
• Adaptability: Responds quickly to changing priorities, urgent communications needs, and stakeholder feedback.
  
  

Work Environment

This role operates in a collaborative marketing communications environment and may support both planned campaigns and time-sensitive communications needs. The position may require coordination with internal business units, field operations, regulatory or legal reviewers, agency partners, printers, and digital channel owners. Some work outside normal business hours may be required during major events, storms, service disruptions, emergency communications, or high-priority business needs.

Application Requirements

Candidates should submit a resume and portfolio or work samples that demonstrate both writing and design capabilities, including examples of print, digital, presentation, campaign, or customer-facing communications materials.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.