What are the responsibilities and job description for the Front Desk Associate position at Apex Racket and Fitness?
NOW Hiring Year Round Part Time Front Desk Associates to join our team at Apex Racket and Fitness!
We are looking for friendly, energetic, and highly-organized individuals to join our team as a Front Desk Associate at Maine’s Largest indoor Tennis Facility. This role involves a variety of tasks including greeting members, answering phones, taking reservations and payments and maintaining a clean and organized front desk area.
Summer Season Shift Hours Available (June, July & August):Mondays 5:00 - 8:00PMTuesdays 5:00 - 8:00PMWednesdays 5:00 - 8:00PMSaturdays 7:45AM - 1:00PMSundays 7:45AM - 1:00PM*the ability to sub in other shiftsRegular Season Shift Hours (September - May):Mondays 5:00 - 10:30PMWednesdays 5:00 - 10:30PMSaturdays 7:15AM - 2:00PMSundays 7:15AM - 2:00PM*the ability to sub in other shifts
ACCOUNTABILITIES:
Club Functions:
- Welcomes, smiles and greets customers for service
- Positively represents Apex Racket and Fitness
- Provides membership sales and conducts Club tour
- Associate is to be on-time and present
- Answers the phone with a good customer greeting
- Handles complex customer complaints to positive resolutions with the clients
- Fields questions from the customers
- Cash handling skills
- Recommends and provides suggestions of services to customers on Club offerings
- Performs opening/ closing duties of the Club- Must be over 21
Job Type: Part-time
Pay: From $18.50 per hour
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Night shift
Work Location: In person
Salary : $19