What are the responsibilities and job description for the Lead Coordinator / Estimator position at Apex Land Solutions?
About Apex Land Solutions
Apex Land Solutions provides land clearing, forestry mulching, and property improvement services throughout Central Florida. We’re looking for a reliable, organized, and personable employee to help turn customer inquiries into scheduled estimates and booked projects.
About the Position
You will be a primary point of contact for prospective customers, following up with leads, learning about their property needs, and scheduling estimates. This role requires someone who communicates clearly, follows through consistently, and keeps customer information organized.
Depending on your experience and training, responsibilities may expand to visiting properties, evaluating project needs, and preparing estimates with management’s guidance.
Responsibilities
- Contact incoming leads promptly by phone, text, and email.
- Speak with property owners about their goals, property conditions, and requested services.
- Gather project details, including location, approximate acreage, photos, access information, and desired timing.
- Schedule estimates and coordinate appointments with customers and management.
- Maintain accurate records of customer conversations, appointments, quotes, and follow-up tasks.
- Follow up on outstanding estimates, answer questions, and help customers move forward with scheduling.
- Keep customers informed and provide professional, helpful service.
- As trained and authorized, visit properties, assess project scope, and prepare estimates using company pricing guidelines.
- Coordinate with management to confirm pricing, equipment needs, and project availability.
Qualifications
- Strong phone skills and clear written communication.
- Excellent organization, attention to detail, and follow-through.
- Comfortable speaking with customers and asking questions to understand their needs.
- Ability to manage multiple leads and appointments without losing track of details.
- Comfortable using email, calendars, spreadsheets, and customer management software.
- Reliable, self-motivated, and willing to learn our services and estimating process.
- Valid driver’s license and ability to travel locally if performing on-site estimates.
Preferred Experience
Experience in customer service, sales, appointment setting, construction, landscaping, land clearing, or estimating is helpful. Familiarity with acreage, equipment, and property access is a plus.
Direct land clearing experience is preferred but is not required for a candidate with strong communication skills and a willingness to learn.
Who Will Succeed in This Role?
Someone who responds quickly, keeps commitments, maintains organized records, and makes customers feel confident about working with Apex. You should enjoy talking with people and taking ownership of follow-up from the first inquiry through the customer’s decision.
How to Apply
Apply through Indeed with your resume and a short description of your relevant experience. Please mention any background in lead follow-up, scheduling, sales, or estimating.
Pay: $30,000.00 - $60,000.00 per year
Work Location: Hybrid remote in Lake Helen, FL 32744
Salary : $30,000 - $60,000