What are the responsibilities and job description for the ServiceNow Architect/Developer position at Apex IT Services?
Hi,
We are immediately looking for ServiceNow Architect/Developer _ Harrisburg, PA (Occasional Travel) with one of our direct clients. If you are interested or know someone who is looking for projects, please respond with Resume
.
Position: ServiceNow Architect/Develo
perLocation: Remote, Harrisburg, PA (Occasional Travel) remote, but once in a week in off
ice
Job Descript
- ion:Own end-to-end solution architecture across ITSM, ITOM, PPM/SPM, and CSM modules depending on engage
- mentLead technical design sessions with client stakeholders and translate business requirements into scalable platform architec
- tureDefine integration patterns between ServiceNow and third-party systems (REST/SOAP/MID Server/Integration
- Hub)Establish platform guardrails — configuration vs. customization standards, data model discipline, environment promotion stra
- tegyProduce Architecture Decision Records (ADRs), HLD documentation, and integration design s
- pecsGuide and review developer work; mentor junior team mem
- bersParticipate in client-facing delivery leadership alongside Turiya's engagement princ
ipal
Req
- uired8–12 years in IT, with at least 5 years of hands-on ServiceNow architecture exper
- ienceDeep expertise across ITSM core modules; strong working knowledge of ITOM, PPM/SPM, or CSM is a
- plusSolid grasp of integration architecture — REST APIs, SOAP, MID Server, Integratio
- n HubCertifications: CSA required; CIS (ITSM or relevant module) and/or CTA strongly pref
- erredExperience in public sector, transportation, or regulated environments is a real differentiator
- hereStrong communicator — you can hold your own in an exec room and in a dev review in the same afte
- rnoonComfortable working in an Agile/iterative delivery m