Certified Medical Assistant

Certified Medical Assistant – Interventional Pain Clinic (Part Time)
Location: 498 Essex STE 102 Bangor, ME 04401
Schedule: Part Time- Schedule varies. Daily for training, Mon- Friday, 1st shift hours.
Setting: Ambulatory outpatient clinic

Compensation: The starting rate for this position is $20/hr. The rate of pay displayed reflects the beginning of the pay scale. The successful candidate will be hired at a level commensurate with experience.

Apex Interventional Pain Specialists is seeking a motivated and detail-oriented Certified Medical Assistant to join our dedicated clinical team. This role focuses on both clinical and administrative/ coordination duties within our interventional pain clinic, supporting operational excellence and exceptional patient care.

You’ll work in a collaborative, ambulatory setting where career growth is encouraged. Your contributions will directly impact patient satisfaction and clinical outcomes that exceed industry standards.

Key Responsibilities

• Direct and coordinate all administrative operations for pain procedures and surgeries performed at outpatient and partner facilities including prior authorization and scheduling
• Triage and organize new patient referrals (medical information, imaging and prior surgical and procedure details) and coordinate clinic schedules
• Manage daily clinic workflow to ensure a seamless patient experience
• Respond to patient inquiries in person and over the phone in a timely and friendly manner
• Address and resolve patient concerns with professionalism and empathy
• Document telephone follow-ups and patient education
• Train, mentor, and support clinical and administrative staff to maintain a high standard of care
• Ensure compliance with clinic policies, procedures, and state/federal healthcare regulations
• Educate patients about pain procedures, pre-op preparation, and post-procedure scheduling expectations
• Complete discharge documentation in the EMR and follow up with patients’ post-procedure
• Promote wellness and patient education for improved health outcomes

Qualifications

Required Skills:

• Strong communication skills (verbal and written)
• Proficiency in computer applications, including Microsoft Word, Excel, and OneNote
• Compassionate, patient-focused approach
• Ability to effectively follow and give directions
• Detail-oriented and organized

Preferred Experience:

• Experience in a healthcare or ambulatory clinical setting
• Familiarity with eClinicalWorks EMR
• Background in direct patient care or medical office coordination
• Preferred Certification, but not mandatory.

Physical Requirements

• Ability to walk and stand for approximately 60% of the shift
• Lift up to 15 lbs unassisted
• Perform intermittent reaching, stretching, bending, and lifting tasks required for assisting in patient mobility and clinic duties
• Capable of delivering CPR and performing patient care tasks requiring upper body strength
• Reasonable accommodations will be made in accordance with ADA guidelines

Working Environment

• Fast-paced, team-oriented ambulatory care setting
• Direct interaction with patients of all ages
• Supportive leadership and collaborative team dynamic

This is a part-time position with varied schedule. Primarily first shift hours, Monday-Friday. May be daily during training phase.

Join our team and be part of a mission to deliver top-tier pain management care in a supportive and growth-oriented environment.

Pay: From $20.00 per hour

Benefits:

• Flexible schedule
• On-the-job training

Work Location: In person

Salary : $20