What are the responsibilities and job description for the Case Manager (Personal Injury) position at APEX INJURY ATTORNEYS?
Our firm has an immediate opening for an experienced full-time Personal Injury Case Managers.
The successful candidate will be responsible for handling a variety of cases while providing support to our clients. You should have a passion for helping others and a dedication to providing the highest level of customer care.
We offer a competitive salary, retirement plan, and other benefits. This position requires the ability to manage multiple tasks simultaneously. We are looking for someone with a positive attitude who is motivated and detail oriented.
Responsibilities:
- Must know how to work with and manage a diverse group and how to pivot.
- Must know medical management and how it ties into case management.
- Familiar with case and claim values.
- Communicate effectively with doctors, patients, health care entities to gather information, provide updates, and coordinate patient care.
- Ensure all necessary documentation and paperwork is completed in a timely and accurate manner.
- Assist in coordinating patient care and follow-up appointments.
- Provide support and guidance to patients and their families throughout the case management process.
- Utilize case management software to track and document case progress.
- Gathering medical reports.
- Determining the extent of damage covered by the insurance policy, along with other basic litigation duties.
- Handling all types of pre-litigation cases including auto, dog bites, slip and fall, premise, pedestrian, and government claims.
- Opening claims, sending representation letters, setting clients up with medical providers, managing appointments, running policy limits, requesting police reports, sending D.M.V. documents, requesting medical records, bills, and confirming medical balances.
- Work in a fast-paced environment and understands the importance of responding quickly to the needs of the clients.
- Coordinate and monitor services provided by various agencies and organizations.
Qualifications:
- Knowledge in personal injury is a MUST.
- Bilingual in Spanish (REQUIRED)
- Must be organized excellent at multi-tasking.
- Exceptional customer service skills
- Strong understanding of medical terminology and procedures
- Exceptional analytical skills with the ability to critically evaluate medical records and complex medical information.
- Excellent communication skills, both written and verbal, for effective collaboration and client interaction.
- Detail-oriented approach with a commitment to accuracy and thoroughness.
- Critical thinking and problem solving to determine the best course for each client.
- Ability to manage a high caliber caseload while maintaining quality and meeting deadlines.
- Experience assisting doctors and patients in a healthcare setting.
- Excellent organizational and time management skills.
- Ability to work independently and as part of a team.
- Proficient in using case management software and Microsoft Office.
- Handling of governement claims is a plus.
Experience:
- Minimum 2 years experience with Personal Injury Case Management
PLEASE SUBMIT RESUME ONLY IF YOU HAVE EXPERIENCE
Job Type: Full-time
Pay: $30 - $40 per hour compensative bonus
Benefits:
- Medical insurance
- Dental Insurance
- Vision Insurance
- 401K
- Paid time off
Schedule:
- 8-hour shift
- Monday to Friday 8 am to 5 pm
- Overtime occasionally
Education:
- High school or equivalent
Work Location: IN PERSON (OFFICE)
Job Type: Full-time
Pay: $36.00 - $40.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Personal Injury Case Management: 3 years (Required)
Language:
- Spanish (Required)
Work Location: In person
Salary : $30 - $40