Emergency Medical Services Coordinator

Overview

An Emergency Medical Services (EMS) Coordinator for a private ambulance company in Illinois typically holds a critical role in managing the operations of the EMS system and ensuring the efficient delivery of pre-hospital emergency care. While responsibilities may vary depending on the specific company, here is a general outline of key roles and responsibilities

Duties

• 1. Coordination of EMS Operations

Overseeing daily EMS activities: Manage ambulance deployments, staffing, and coverage schedules to ensure that EMS services are available 24/7.
Optimizing resource allocation: Ensure that ambulances, equipment, and personnel are appropriately allocated for both routine and emergency situations.
2. Compliance with Regulations
Adherence to state and federal regulations: Ensure that the ambulance company is compliant with Illinois Department of Public Health (IDPH) regulations, National Fire Protection Association (NFPA) standards, and other relevant state and federal laws governing EMS.
Licensing and certification: Maintain the proper licenses for the ambulance company and ensure that all paramedics, EMTs, and other personnel are appropriately certified and maintain their credentials.
3. Quality Assurance and Improvement
Monitoring service quality: Review patient care reports and service delivery to identify areas for improvement.
Implementing quality improvement programs: Develop and implement strategies for enhancing patient care, response times, and operational efficiency.
Patient safety: Ensure that safety protocols and procedures are followed by EMS staff during transport and in the provision of care.
4. Staffing and Training
Recruitment and hiring: Assist in the recruitment and selection of EMS personnel, including paramedics and EMTs.
Training and development: Develop training programs to keep EMS personnel updated on new protocols, medical procedures, and equipment. This includes ensuring that staff meet continuing education requirements.
Scheduling and staffing management: Create staff schedules to ensure adequate coverage and manage overtime, vacation, and sick leave.
5. Operational Oversight
Equipment and vehicle management: Ensure that ambulances and other equipment are properly maintained, stocked with necessary medical supplies, and comply with health and safety standards.
Inventory management: Track and manage the inventory of medical supplies, medications, and equipment used in emergency care.
Emergency preparedness: Plan for contingencies such as natural disasters, pandemics, or mass casualty incidents. Ensure that the EMS company has protocols in place for such events.
6. Incident Management and Response
Supervising emergency responses: In some cases, the EMS Coordinator may be directly involved in coordinating responses to significant or large-scale incidents, such as multi-casualty incidents, accidents, or disasters.
Communication with other agencies: Act as a liaison with hospitals, fire departments, law enforcement, and other emergency services to ensure coordinated response efforts.
7. Financial Oversight and Budgeting
Budget management: Monitor and control the EMS department’s budget, ensuring the efficient use of resources while maintaining service levels.
Billing and reimbursement: Oversee the billing process for EMS services, ensuring that claims are filed accurately with insurance providers, Medicare, Medicaid, and other relevant agencies.
Cost optimization: Identify areas where the ambulance company can reduce costs without compromising service quality.
8. Community and Public Relations
Community outreach: Represent the ambulance service in the community and promote public awareness of EMS services, health education, and safety initiatives.
Collaboration with healthcare facilities: Build and maintain relationships with hospitals, clinics, and other healthcare facilities to ensure smooth patient handoffs and improve care coordination.
9. Data Management and Reporting
Data collection and analysis: Collect, analyze, and report on EMS performance metrics, such as response times, patient outcomes, and operational efficiencies.
Incident reporting: Ensure proper documentation of all incidents, including patient care reports, and ensure compliance with local, state, and federal reporting requirements.
10. Emergency Medical Procedures and Protocols
Developing protocols: Help develop and enforce clinical protocols to ensure EMS personnel follow best practices in patient care.
Continuous evaluation: Stay current with the latest EMS technologies, treatments, and practices to ensure the service provides the best possible care.
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• Experience
• Proven experience in an emergency services environment, preferably within a Level I Trauma Center.
• Strong knowledge of physiology, patient assessment techniques, and emergency medical protocols.
• Experience administering injections and managing patient care effectively.
• Familiarity with airway management techniques and venipuncture procedures is essential.
• Excellent communication skills to interact effectively with patients, families, and healthcare professionals.
• Ability to work in high-pressure situations while maintaining composure and professionalism.

This role is essential for ensuring that our emergency services operate smoothly and that patients receive the highest level of care during critical moments.

Education and experience:

1. EMT-Paramedic certification, and sometimes a degree in health administration, public safety, or a related field. Minimum 3-5 years of experience.
2.Leadership skills: Ability to manage staff and work in a fast-paced, high-pressure environment.
3.Knowledge of EMS systems: A thorough understanding of EMS procedures, protocols, and industry standards is essential.
4. Communication and interpersonal skills: Effective communication with staff, medical professionals, and the public is crucial for the role.
5.In Illinois, EMS Coordinators must also be familiar with the specific requirements of the Illinois EMS Systems Act and work in conjunction with local and state regulatory bodies like the Illinois Department of Public Health (IDPH) and the Illinois EMS Advisory Council.

Job Type: Full-time

Pay: $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $60,000