What are the responsibilities and job description for the Compliance Officer position at Apex Bridge Talent Group?
Business Title: Compliance Officer
Location: Tallahassee, FL 32399
Job Type: Contract (3 M )
Work Setting: Onsite
Candidate responsibilities:
- Contact constituents/complainants to discuss the details of the complaints that are filed.
- Read state statute and compare with complaints to analyze the issue.
- Communicating with the public, so good customer service skills are a MUST.
- Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason.
- Provide any resources or referrals, as appropriate.
- Send a written correspondence to the complainant once approved by the supervisor.
- Close the case out by adding the appropriate codes/activities/statues in Versa.
- Document the actions in the OnBase system.
Candidate required skills:
- Communicate verbally and in writing appropriately
- Read and interrupt Florida statutes
- Previous experience working with the public in a professional work environment
- Exceptional organizational skills
- Commit to the project timeline.
Skills:
- Ability to read and interrupt Florida State Statues, Required, 1 Years
- Experience working with the public in a professional work environment, Required, 3 Years
- Experience working with the public and analyzing complaints, Required, 1 Years
- Experience using Versa, highly desired
- Experience using OnBase system, highly desired
- Bachelors Degree, Highly desired