What are the responsibilities and job description for the Customer Service/Sales Representative position at Aperion Audio?
Duties:
- Provide exceptional customer service to all customers
- Assist customers with product inquiries and purchases
- Cold calling potential customers to generate sales leads
- Maintain accurate and up-to-date knowledge of products and services
- Process customer orders and returns
- Handle customer complaints and resolve issues in a professional manner
- Maintain inventory control by monitoring stock levels and conducting regular audits
- Assist with merchandising and organizing products on the sales floor
Qualifications:
- 2 Channel stereo and Home theater experience and knowledge is a plus, we will absolutely train the right candidate
- Strong organizational skills with the ability to multitask effectively
- Excellent math skills, including proficiency in retail math calculations
- Previous experience in customer service or sales is preferred
- Ability to work in a fast-paced environment and meet sales targets
- Strong communication and interpersonal skills
- Detail-oriented with a focus on accuracy
- Ability to work well independently as well as part of a team
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Type: Full-time
Pay: $39,500.00 per year
Benefits:
- 401(k)
- 401(k) 3% Match
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Application Question(s):
- Would you be willing or able to travel to trade shows with the company?
- Tell us about any experience you have with audio?
- Tell us something about yourself that is not on your resume.
- How would you explain impedance or "ohms" to a customer?
- What is the most challenging part of a job for you?
Work Location: In person
Salary : $39,500