What are the responsibilities and job description for the Valet Shift Manager position at APC HOSPITALITY LLC?
- Jersey City, NJ
Why Join Us?
Are you a team/shift lead or assistant manager looking to level up your career in a fast-paced, people-first environment? We are looking for a Valet Shift Manager who thrives on delivering exceptional guest experiences and knows how to run a tight, professional operation—even when the pressure is on. Whether you have led shifts in retail, kept things running in a restaurant, or managed a high-volume hospitality team, this is your chance to bring those skills to a new kind of leadership role—one where every day is a chance to drive impact, build a team, and grow your career.
Ideal candidate for this role:
The ideal candidate for this role is someone with valet and operational experience. Candidate is to have excellent driving safety skills and stellar customer service experience. Someone who promotes and values a team environment and understands the importance of it! The APC Valet Shift Manager ensures safety protocols are followed and traffic flow is smooth at our luxury properties and high-end event locations. We are looking for customer facing hospitality leaders with strong communication and customer service skills. A background in roles such as hospitality, restaurants, retail, manufacturing. Even team leaders from other industries who have experience as shift leads, supervisors, and assistant managers.
Rewards:
- Paid time off
- Training & development
- Medical/Vision/Dental benefits
- Referral bonuses
- Retirement Plan
- Mentorship Program
- Learning and Leadership opportunities
- Exceptional candidates have the potential to grow into Manager/Supervisor/Lead roles, overseeing larger teams and operational aspects of the business.
- Exceptional candidates have the potential to grow into Manager/Supervisor/Lead roles, overseeing larger teams and operational aspects of the business.
Position Description
The purpose of the Valet Shift Manager is to promote an exceptional customer service experience while ensuring the safety of APC team members, vehicles and the building by monitoring and directing the traffic flow of residents, visitors, guests, vendors and building activities. The Valet Shift Manager will be responsible for opening doors, greeting, and shuttling vehicles. The Valet Shift Manager will be responsible for the safety and security of all vehicles and vehicle keys/fobs/etc, as well as, delegating responsibility to valet parking associates to maintain efficient operations.
Responsibilities
- The Valet Shift Manager is responsible for opening vehicle and building doors and greeting all incoming and outgoing residents, guests, visitors, etc.
- Valet Shift Manager ensures the safety of building by reporting suspicious activity in the valet area.
- Using clear communication skills, the Valet Manager will report and document incoming and outgoing vehicles.
- Must have professional interpersonal skills like learning resident names and anticipating their needs while maintaining focusing on their team’s performance and vehicle traffic.
- The Valet Shift Manager must be able to interact professionally and effectively with fellow team members, other building vendors and building management.
- Ensure vehicle and key inventory is always completed.
- This position is responsible for overseeing their team’s performance and to maintain optimal operational service levels.
Requirements:
- High School diploma
- Valid Driver’s License
- Must drive stick shift
- 1-3 years of Supervisor / Assistant Manager or Manager experience
- Experience with basic inventory and revenue operations
- Adhere to APC location site Standard Operating Procedure (SOP)
- High standards for customer service and team accountability
- Clear communication skills and ability to multitask. To think preemptively and provide preemptive service
- Well-groomed professional appearance
- Flexible schedule; ability to provide coverage when needed
- Ability to work evening, weekends and holidays as needed.
- Ability to work in all weather conditions
- Must be able to stand, sit, walk and run for long periods throughout assigned shift
- Must be able to lift up to 30lbs
- Physical demands described in this job description must be met to perform essential job functions
- All other duties as assigned
Preferred Experience:
- High-end residential or hotel experience on an operational level.
- Knowledge of valet operations or previous assistant operations manager role.
- Previous experience as a Shift Lead / Supervisor / Assistant Manager / Manager in hospitality, retail, security, manufacturing, restaurants, and other industries.
Position Type/Expected Hours of Work:
- Must be available evenings and weekends and provide coverage for location site as needed.
Who is APC?
APC is a full-service hospitality company, providing Front Desk Concierge, Security, Valet Parking, Shuttle and Door Greeter services for residential buildings, healthcare facilities & corporate centers. If you are someone who likes making lasting connections or even looking to “do something different,” we’d love to hear from you! Here at APC, we value team building and encourage success by offering room for growth and often promoting from within.
APC is an equal opportunity employer. APC_ does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Salary : $19