What are the responsibilities and job description for the Experienced Apartment Leasing Consultant position at Apartner?
Were seeking polished, customer-focused Leasing Consultants to join our team to support leasing, tours, and resident relations at apartment communities in the Gainesville area!
Key Responsibilities:
- Greet prospective residents, conduct property tours, and highlight amenities and floor plans
- Respond to phone, email, and online inquiries promptly and professionally
- Qualify prospects, explain lease terms, fees, and application requirements; assist with application process and approvals
- Prepare and execute lease paperwork, renewals, and move-in documentation accurately and timely
- Maintain up-to-date knowledge of unit availability, pricing, incentives, and community promotions
- Follow up with prospects to convert leads and meet occupancy goals; track leads in property management software (e.g., Yardi, RealPage)
- Coordinate with maintenance and management to ensure units are ready for move-in and resolve resident concerns
- Handle resident relations issues courteously; escalate maintenance or policy issues as needed
- Meet or exceed weekly/monthly leasing and occupancy targets and report activity to management
- Participate in community events, tours, and marketing initiatives (online listings, social media, open houses)
Qualifications:
- 1 year leasing, sales, customer service, or hospitality experience preferred
- Strong interpersonal, written, and verbal communication skills
- Professional appearance and customer-service orientation
- Ability to work independently and as part of a team; reliable and punctual
- Comfortable with basic math and explaining lease terms and fees
- Proficiency with computers and property management/CRM software; Microsoft Office skills required
- Valid drivers license and reliable transportation for off-site showings as needed
- High school diploma or equivalent required; college coursework or real estate licensing a plus
Core Values:
- Honesty
- Integrity
- Competence
- Enthusiasm
- Professionalism
- Reliability & Attendance
DrugFree Workplace
Equal Opportunity Employer