What are the responsibilities and job description for the Account Manager position at ApartmentIQ?
We're Changing the PropTech Industry
We're a profitable, growth-stage company building industry-leading martech and data products for the PropTech space. Our focus is on our category-leading AI and data SaaS products with triple-digit growth rates.
We're a fully remote team of 100 spread across the U.S. from coast to coast. We operate on a strict no a**holes policy and are proud to have built a community of highly performant people that take our work seriously, but not ourselves. And, we're looking for exceptional people to help further accelerate our growth.
While we've raised $30MM to date from some of the world's best investors, we're profitable with a strong balance sheet and an indefinite runway. We pride ourselves on achieving rapid growth without having to incinerate capital.
About Our Products
ApartmentIQ is the all-in-one data platform powering smarter decisions across multifamily, covering 40M units with daily property and market intelligence used for surveys, research, and revenue management. We're trusted by 65% of the NMHC Top 50. Our sister company, MavenAI, delivers AI-powered marketing automation built by industry experts and integrated directly with property management systems, serving over 2M units.
The Role
We're looking for a strategic, relationship-driven Account Manager to join us in deepening our partnership with multi-family owners and operators across the ApartmentIQ product suite. You will be the primary advocate for our existing clients, ensuring they realize maximum value from our product suite while identifying strategic opportunities to expand into new products at ApartmentIQ. To succeed, you'll need to be comfortable building and nurturing long-term relationships and driving account growth through a consultative approach.
Responsibilities- Account Growth
- Relationship Excellence: Own the pre-sale relationship for a portfolio of key current accounts, serving as their primary point of contact and trusted advisor.
- Expansion & Upselling: Identify opportunities to introduce new ApartmentIQ products to current customers, aligning our suite with their evolving business goals.
- Relationship & Value Realization
- Consultative Advocacy: Act as a product expert and thought leader, helping prospective clients navigate pain points by deeply integrating our tools into their daily workflows.
- Cross-Functional Collaboration: Partner with Customer Success to ensure high product health and customer retention.
- Operational Excellence
- Pipeline Health Monitoring: Maintain meticulous records in Salesforce regarding account sentiment, metrics, and forecasts.
- Data-Driven: Consistently meet and exceed quota targets
- Client Travel: Willingness to travel up to 25% for on-site business reviews, relationship-building dinners, and national industry conferences.
Qualifications:
- 4 years in a B2B SaaS account executive role
- Multifamily SaaS sales experience required
- Proven track record of success in closing deals
- Competitive or market intelligence product sales experience is a plus
- Tech savvy (Salesforce, Zoom, Salesloft, Gong, Zoominfo, etc.)
- Strong organizational and time management skills
- Disciplined, adaptable self-starter
- Strong networking and interpersonal skills
Why Choose Us:
- Remote-First: We offer the freedom to work from home across most of the U.S. You'll enjoy the flexibility of remote work, balanced with high-energy in-person offsites to build real connections and celebrate our wins together.
- Competitive Compensation: We believe in hiring the best and paying accordingly. You'll receive a competitive salary that reflects your impact and expertise.
- Paid Time Off: Take the time you need with our flexible vacation policy and dedicated paid parental leave to support you and your family's biggest milestones.
- Your Health Matters: Stay healthy with high-quality Medical, Dental, and Vision insurance plans for you and your family.
- Peace of Mind (On Us): We fully invest in your security with 100% company-paid Short-Term Disability, Long-Term Disability, and Basic Life Insurance.
- Protection for Your Whole Crew: Access supplemental insurance for the unexpected, plus specialized coverage to keep your pets happy and healthy, too.
- Invest in Your Future: Secure your financial goals with our 401k Program, helping you build for the long term while you help us build the company.
If you need assistance and/or a reasonable accommodation in the application or recruiting process, please contact your recruiter.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
We want to alert you to potential recruiting scams targeting job seekers. Please note that our company will never request payment, personal information, or any confidential details during the interview process.