What are the responsibilities and job description for the Scheduling Coordinator position at Apache Trucking?
About the Company:
Apache Trucking, a Massachusetts-based transportation company, is seeking a qualified full-time Customer Service Representative to join our Operations Team to coordinate, plan, and execute daily tasks. Applicants should have strong computer skills. Qualified candidates should have: self-motivation, strong organization skills, data entry, and knowledge of Microsoft Office.
Job Requirements:
● Ability to multi-task in order to handle demands of various priorities in a fast-paced environment
● Enter data into the software utilized by the Operations Team
●Assist with scheduling
● Perform billing tasks such as scan and email invoices to select customers
● Proactively take ownership and accountability for assigned task while escalating issues/concerns to the Operations Team
● Communicate effectively with Operations Team & customers to maintain positive relationships
● Answer calls from customers, vendors and drivers in a professional and courteous manner
● Assist the Operations Team in monitoring email and responding to communications in a friendly, professional manner
● Ideal candidate will be highly detail-oriented, possess a positive attitude, and have excellent communication skills
Required Education: High School, GED or Higher Degree Job Type: Full-time
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
- 401(k)
- Paid time off
Education:
- High school or equivalent (Preferred)
Experience:
- Dispatching: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $25