What are the responsibilities and job description for the Slot Supervisor position at Apache Lonestar Casino?
Education:
- High school diploma or GED equivalent.
- At least 1 -3 years’ experience in a casino slot department or slot attendant with working knowledge of the Gaming Industry and the laws and regulations governing gaming operations.
· Minimum 6 months’ experience in a lead or dual-rate role.
· Must pass an annual Title 31 exam.
ESENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned):
- Promotes positive guest relations, greets guests, and creates a friendly atmosphere.
- Observes and recognizes irregularities, violations, or other discrepancies in casino personnel or guests and institutes appropriate action.
- Applies fair and consistent supervision and disciplinary practices.
- Plans and administers work schedules and assignments.
- Issues appropriate disciplinary action according to casino and departmental policies.
- Ensures tidiness and cleanliness of responsible areas, ensuring all chairs are pushed in.
- Monitors the performance of direct reports, ensuring adherence to all casino policies and procedures.
- Ensures that team members work with Security personnel and other Casino staff as necessary.
- Ensures compliance with all regulations.
- Assists in the coordination of and preparation of special gaming machines functions.
- Prepares shift reports.
- Attend mandatory meetings as scheduled.
- Oversees the supervision of personnel, which includes work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions, motivates employees to achieve peak productivity and performance.
- Assigns daily duties and monitors expected results.
- Authorizes jackpots according to approved policies and completes required forms if necessary.
- Ensures compliance with guest service policies.
- Ensures all evaluations for assigned team members are completed on time.
- Is responsible for accuracy and timeliness of all required departmental reports.
- Is responsible for managing and assisting in maintaining proper coverage of the casino floor.
- Performs other duties as assigned.
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17