What are the responsibilities and job description for the EVS Supervisor position at Apache Lonestar Casino?
Job Description Summary
Under direct supervision of the Operations Director, contributes to a positive guest experience by maintaining the guest areas, entrances, gaming areas and administrative areas in a clean and sanitary condition. Meet or exceed guest satisfaction.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all- inclusive.
Qualification Requirements
· High School Diploma or GED.
· 2-year w/ (1) experience preferred in guest services.
· Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
· Ability to communicate effectively in the English language.
· Ability to safely use cleaning products and safely operate cleaning equipment.
· Ability to understand and follow oral and written instruction.
· Ability to learn the methods of cleaning and caring for buildings, grounds, and equipment.
· Ability to work as a team member in a structured working environment.
· Ability to demonstrate excellence in all job duties and continually seek improvement in results.
· Skill in the use of cleaning tools, chemicals, cleaners, and disinfectants.
· Valid driver’s license and clean driving record. Reliable transportation to meet your schedule demands.
· No felony, theft or stealing convictions.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned):
· Implements established department procedures and programs that meet goals and ensures a clean and safe environment.
· Conducts quality improvement inspections within assigned areas of responsibility to ensure quality and satisfaction levels are meeting and/or exceeding expectations.
· Develops/coaches department associates to ensure fullest potential is reached.
· Ensures work assignments, daily and weekly work schedules meet department and facility needs. Will be required to work multiple shifts.
· Orders and uses all supplies/equipment within the areas of assigned responsibility.
· Order and inventory supplies.
· Tours the casino to ensure that guests’ needs and expectations are met at all times.
· Reports all pertinent data to the Housekeeping Manager in a timely manner.
· Knows all procedures or employee personnel manuals and meets all established.
· Maintains a safe work environment.
· Ability to accurately review and process data with good computer skills and attend to detail.
· Ability to establish priorities, work independently, and accomplish objectives without supervision.
· Ability to communicate effectively in both written and verbal formats.
· Ability to handle and resolve problems.
· Works in a team environment interacting with a variety of departments.
· Possesses excellent guest service skills.
· Establishes and maintains cooperative working relationships; treats others courteously and with respect.
· Responds to emergencies at both nighttime and on weekends as required.
· Handles varying workloads and meets changing deadlines as necessary.
Job Type: Full-time
Pay: From $17.00 per hour
Experience:
- Cleaning: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Devol, OK 73531 (Required)
Ability to Relocate:
- Devol, OK 73531: Relocate before starting work (Required)
Work Location: In person
Salary : $17