Overnight Houseman

Our ideal candidate for this position must be reliable, able to work independently and efficiently. Completing tasks on the overnight shift like maintaining the appearance and cleanliness of the whole hotel, reporting all damage, mechanical deficiencies, addressing guest-related matters i.e. delivering items to guestrooms, assisting with maintenance calls or minor security issues - noise complaints. This candidate must also be able to always maintain professional, always displaying and delivering exceptional customer service and guest relations. This shift schedule is an Overnight shift - 11p - 7A, or 12A - 8A

We are a drug-free workplace. We participate in E-Verify.

What you will be doing

Roles and Responsibilities: This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Key Responsibilities:

• Clean and maintain all public areas including lobby, hallways, elevators, restrooms, fitness center, meeting rooms, and other designated areas.
• Perform overnight deep-cleaning tasks as assigned.
• Remove trash and recyclables from public and back-of-house areas.
• Vacuum, mop, sweep, dust, and polish assigned areas.
• Restock housekeeping carts, linen closets, and storage areas.
• Deliver linens, towels, cribs, rollaway beds, and guest-request items to guestrooms as needed.
• Assist Room Attendants with removal of soiled linen, trash, and heavy items.
• Respond promptly to guest requests in a courteous and professional manner.
• Report maintenance issues, safety hazards, and lost and found items to management immediately.
• Maintain cleanliness and organization of housekeeping offices and storage rooms.
• Follow all company policies, safety procedures, and brand standards.
• Assist other departments as needed during overnight operations.
• Other responsibilities assigned to by management

Requirements: Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including nights, holidays, and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

• Prior housekeeping experience desirable
• Must be able to communicate in English
• Must have the ability to work independently with minimal supervision.
• Must be able to work overnight 11P - 7A or 12A - 8A
• Strong attention to detail and organizational skills.
• Self-starting personality with an even disposition
• Ability to meet standards of appearance
• Excellent communication and guest service skills.
• Ability to lift, push, pull, and carry up to 50 pounds.

PHYSICAL REQUIREMENTS:

• Frequent standing, walking, bending, lifting, pushing, and pulling.
• Ability to operate cleaning equipment and housekeeping tools safely.
• Ability to work in a fast-paced environment.

Friendwell Managed Hotels function twenty-four hours a day, seven days a week, 365 days a year. As a part of the hospitality industry, a hospitable service atmosphere must be maintained at all times. All employees are required to project a friendly, welcoming, and positive attitude.