What are the responsibilities and job description for the Dental Receptionist position at AOMS, P.C.?
The practice in Western Connecticut has been a landmark in the community for many years. We have dedicated ourselves to creating a team environment where the patient comes first. We are dedicated to caring for patients and their families the way we would like to be cared for.
We are seeking a Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing warm and responsive customer service. The ideal candidate will have experience in a dental office and possess strong organizational and communication skills. Travel is required between all three of our offices: Southbury, Danbury & Ridgefield.
Responsibilities:
- Greet and welcome patients and visitors with a warm and friendly demeanor
- Register patients, collect demographic information, and verify insurance coverage
- Schedule appointments and maintain appointment calendar
- Answer phone calls, take messages, and direct inquiries to the appropriate staff members
- Assist with medical administrative tasks such as filing, data entry, and record keeping
- Maintain cleanliness and organization of the front desk area
- Adhere to HIPAA guidelines to ensure patient confidentiality
- Collaborate with other departments to ensure efficient workflow
Skills:
- Proficient in using computer systems and software applications
- Previous experience in an administrative or receptionist role preferred
- Knowledge of medical/dental terminology and procedures is a plus
- Excellent communication skills, both verbal and written
- Strong attention to detail and ability to work in a fast-paced environment
- Ability to handle sensitive information with discretion and maintain confidentiality
If you are a motivated individual with exceptional customer service skills, we would love to hear from you. Apply now to join our team!
Work Location: In person