What are the responsibilities and job description for the Member Services Representative position at Anytime Fitness- Wilmington, NC?
Job Summary
Looking to start ASAP. We are seeking a dedicated and enthusiastic Member Services Representative to join our team. This role is essential in providing exceptional customer service and support to our members, ensuring a positive experience at our gym. The ideal candidate will possess strong communication skills, a customer-focused attitude, and the ability to handle various tasks efficiently in a retail environment.
Responsibilities
- Greet and assist customers as they enter the gym, providing a welcoming atmosphere.
- Handle cashier duties including cash handling, processing transactions, and maintaining accurate records.
- Provide tours to demonstrate and educate customers about the gym and what we have to offer.
- Maintain cleanliness and organization of the gym.
- Address customer inquiries and resolve issues promptly to ensure satisfaction.
- Be able to answer the phone and respond to messages in a professional manner
Requirements
- Open availability (morning and/or evening shifts Monday-Saturday)
- Previous experience in customer service or gym sales is preferred but not required.
- Strong communication skills with an emphasis on phone etiquette.
- Basic math skills for cash handling and transaction processing.
- Experience with paying attention to detail and high cleaning standards.
- Ability to work collaboratively in a fast-paced environment while maintaining attention to detail. Join our team as a Member Services Representative where your contributions will help create an enjoyable experience for all our valued members!
Job Type: Part-time
Pay: $13.00 per hour
Benefits:
- Gym membership
- Opportunities for advancement
Work Location: In person
Salary : $13